Becoming a risk concierge: From insurance provider to customer companion - French

Explore three critical factors for the insurance industry as it adopts generative AI, including better alignment with customer expectations.

Environmentally minded organizations are set up for long-term success—and the time to act is now.

Insurance customers are starting to seek insurers who act as a “risk concierge.” Instead of just selling products, a risk concierge assesses and addresses customer risk holistically.

Embedded insurance can help insurers capitalize on 3 emerging business opportunities.

Leading insurers are investing more in customer-facing technologies, driving higher growth rates and a better customer experience.

Cloud computing capabilities allow insurers to automate claims management, reduce costs, and empower employees to deliver a superior customer experience.