In their own words: How changing CSCO roles are transforming supply chains

The latest Chief Supply Chain Officer research from the IBM Institute for Business Value shows that 48% of CSCOs are making the transformation of supply chain operations their top priority in 2022 and beyond. Now that CSCOs have more prominent management roles, how are they exercising their greater influence at the strategic level to drive the transformation their organizations need?

In this short report, CSCOs, representing a cross-section of industries from around the world, share their unique, hard-won insights. They describe how their roles have evolved and why now is the time to reengineer supply chains to manage current disruptions—while infusing resiliency and innovation across supply chain ecosystems to prepare for future uncertainties.

Listen to brief excerpts from our interviews below and download the report for more perspectives from other CSCOs who are ready to own digital transformation on behalf of their own organizations and their own career trajectories.

 

Move from a tactical to a strategic mindset

Travis Hedges, Director of Global Supply Chain Digital Transformation for Northrup Grumman, talks about making long term strategic engagements with his supply base.

Recognize the growing value of the supply chain to shape change

Sophie Bechu, former COO of Philips, discusses how the value of what the supply chain can do has grown tremendously.

Prioritize building a solid foundation for the future

Mike Corbo, former CSCO of Colgate Palmolive, provides advice to a new supply chain officer.

Find the right balance between cost and risk

Sami Naffakh, Chief Supply Officer of Reckitt Benckiser, describes the biggest shift he’s seen during the last several years.

Reengineer the CSCO role to become a technologist

Alessio Garofalo, CIO/CTO of Oxagon and NEOM, talks about the supply chain officer of the future.

For more detailed perspectives from more CSCOs, download our short report.