Embracing a technology convergence platform

Deploying cloud technology to drive business innovation is already a mainstream tactic. To stay ahead of the competition, visionary organizations recognize that they can exploit cloud as a technology convergence platform for more advanced strategic reinvention. Cloud solutions melded with disruptive and emerging technologies – like blockchain, artificial intelligence (AI), the Internet of Things (IoT), big data and predictive analytics – can revolutionize businesses and industries. Visionary cloud leaders are already employing “cloud crucibles” to forge winning cloud strategies that create competitive advantage and boost financial success.

Featured findings

65% of surveyed cloud leaders expect to be running IoT apps in the cloud within the next three years - IBM
67% of surveyed cloud visionaries say they will invent first-of-a-kind customer experiences with the help of cloud - IBM
99% of surveyed cloud outperformers report that more than a quater of their customer service processes are already in the cloud - IBM

About the authors

Lynn Kesterson-Townes

Lynn Kesterson-Townes
Global Cloud Leader
IBM Institute for Business Value

Arvind Krishna

Arvind Krishna
Senior Vice President for Hybrid Cloud and Director of Research
IBM Hybrid Cloud

Sanjay Rishi

Sanjay Rishi
General Manager
IBM Cloud Consulting Services

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