The road to the cognitive future runs through operations

Senior executives are reinventing their companies and industries with analytics-enabled digital operations. For many, both strategy and execution have a way to go, as a new generation of cognitive computing promises greater value – and presents fresh challenges. Our research shows the business case for digital operations is compelling, with high-growth/high-profit companies acting more on company-wide, integrated strategies. These high performers are getting more out of the still-maturing cognitive technologies that power businesses behind the scenes. In this report, we discuss progress, priorities and profits along the road to the cognitive future.

 

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A snapshot of study findings

Pack leaders transform operations with an integrated digital/physical strategy and execution plan 2.5X more than peers. - ibm.biz/cognitiveops

1 in 2 surveyed executives report significant ROI from implementing critical digital technologies. - ibm.biz/cognitiveops

Executives said they expect to double their use of cognitive computing for operational optimization in the next 3 years. - ibm.biz/cognitiveops

About the authors

Karen Butner

Karen Butner
Business Strategy and Analytics Digital Operations and IoT Leader,
IBM Institute for Business Value

Dave Lubowe

Dave Lubowe
Vice President and Partner, IBM Digital consulting practice and North American Leader
for Digital Operations and IoT

Louise Skordby

Louise Skordby
Vice President and Partner, Business Strategy and Analytics Practice and European Leader for Digital Operations Consulting

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