Bringing blockchain to telecom

Most communications service providers (CSPs) are in the midst of large digital transformation programs in response to the disruptions plaguing them. Adding blockchain to this equation offers potential to both rationalize a CSP’s current operations and develop new blockchain-based services. Moreover, as demands for transparency and trust continue, a robust blockchain foundation can be the springboard for increased ecosystem involvement, enabling new business models for revenue generation. Blockchain’s importance is only expected to grow. CSPs should seek a long-term view as they evaluate how blockchain can help drive revenue growth and platform business opportunities, as well as internal efficiencies.

Featured findings

36% of CSP organizations surveyed are already considering or actively engaged with blockchains
41% of CSP organizations surveyed said blockchain could support their enterprise strategy by assuring data quality and accuracy
46% of surveyed CSP organizations already exploring or engaged with blockchain said they invested in it to develop new business models

About the authors

Mike Alexander

Mike Alexander
Global Telecommunications Industry Chief Architect
IBM Global Markets

Nick Gurney

Nick Gurney
Vice President; Telecommunications, Media and Entertainment (TME); IBM Asia Pacific
IBM Global Business Services

Utpal Mangla

Utpal Mangla
Global Industry Executive for Cognitive and Blockchain, IBM TME Centre of Excellence
IBM Global Business Services

Mathews Thomas

Mathews Thomas
Global Sales Technical Leadership,
Executive Architect
IBM Global Markets

Rob van den Dam

Rob van den Dam
Global TME Industry Leader, IBM Institute for Business Value
IBM Global Business Services

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