Enabling enhanced performance with software updates and hardware replacements
Our solution lets you access software updates or releases, use interactive consulting and technical tools, and view product information for your Cisco products.
We can also help mitigate risks with global coverage, local language support, and a single point of contact to reduce complexities of managing support from multiple vendors.
Services designed to chart your network’s future
IBM Intelligent Networking Support (INS) for Cisco Networks integrates parts of Cisco Smart Services support into our standard IBM Managed Maintenance Services for Cisco (MMS) offering.
IBM filters this data against Cisco and IBM databases to identify any number of different exposures, and gives you output in the form of a dashboard which provides a visual overview of the state of your Network, including remedial actions.
Improved network security
Avoid problems through pre-emptive identification of network exposures and gain visibility into field notice and hardware alerts
Unique global support infrastructure
Your support will be provided with more certified specialists than any other Cisco partner
Intelligent asset management
Gain visibility into coverage status, assure critical devices are covered for current and future planning
Dedicated central-site management
Simplify contract management with an assigned service delivery manager and client advocate
Interested? Contact us today