Multivendor Support Services

Up to 20% reduction in IT operating costs when you streamline
your support through a single point of contact

Estimate potential 3-year cost savings Technology Support: One Destination

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Are you an IBM client in need of immediate assistance and need to access technical support?

Trust IBM to be your technical support and maintenance advisor

Streamline your maintenance support for hardware, software and your multiple vendor relationships with a single point of contact and put IBM's enhanced analytics, global infrastructure and years of experience to work for you.

Trust IBM to be your technical support and maintenance advisor

Streamline your maintenance support for hardware, software and your multiple vendor relationships with a single point of contact and put IBM's enhanced analytics, global infrastructure and years of experience to work for you.


Enhance equipment return on investment


Reduce IT support costs


Enable predictable billing

We Support These Leading Brands


Need support for another brand? Contact us for a customized solution: Email IBM or call 866-426-4258

Services we offer

Data Center Support

Managed technical support and lifecycle maintenance to help enhance equipment return on investment and reduce IT support costs.


Mobile Device Support

Quality services and support for iOS device and Mac deployments through IBM's global technical support services infrastructure.

Retail Technology Support Solutions

Vendor agnostic, single-source technical support solutions for your entire store that saves you time and money.


Client Device Support

Customized lifecycle maintenance solution support for end user devices outside of the data center.

Product Support for Manufacturers and System Integrators

Technical support on the ground for your new technology. Leverage service delivery and product expertise to provide technical support to your customers.

Third-Party Software Support Services

Wide range of services for proactive, reactive, onsite and remote support for select non-IBM software in your mission-critical data center environment.

Network and Security Support

Customized solution and instant access to multiple IT specialists for your IT enterprise management needs.


ATM & Branch Services for Financial Institutions

Analytics-based, proactive technical support to help optimize ATM and branch services availability

Healthcare Technology Support Services

Integrated healthcare IT support solutions for more efficient support management and improvement in systems up time


Resources


Technology Support: One Destination

Consolidate with the highest-quality support services

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Streamline your Data Center Maintenance

Using a side-by-side comparison, see how much simpler managing your data center can be when you trust in the reliability and experience of IBM to support your heterogeneous IT data center environment.

Multivendor IT environment dangling by a thread?

Technology is getting more complex. The more integrated and optimized your IT environment is, the higher the cost per minute of downtime or degraded performance.

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Preemptive technical support and IT inventory discovery

Understand how to deal with your IT support challenges

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Time is money and downtime is expensive

Why it pays to have a robust technical support strategy

Finally Tech Support that Gets You There

Finally Tech Support that Gets You There

Support that measures up to virtually every challenge

Schedule a no-cost consultation with one of our highly-skilled, experienced IBM Experts.

IBM supports a range of Networking products, let's talk about how we can meet your technical support needs.

Contact us at 866-426-4258

IBM supports a range of Software products, let's talk about how we can meet your technical support needs.

Contact us at 866-426-4258

IBM supports a range of Storage products, let's talk about how we can meet your technical support needs.

Contact us at 866-426-4258

IBM supports a range of Systems products, let's talk about how we can meet your technical support needs.

Contact us at 866-426-4258