A single-point of accountability allows you to simplify your multi-vendor relationships
Corporations are looking to reduce operational costs while optimizing availability and time savings. IBM is a provider that offers the confidence to manage all your multi-vendor technical support.
Alleviates lack of accountability
Streamline technical support with one service provider without you having to manage the burden of coordinating communication between vendors
Creating innovative maintenance solutions
Managed maintenance offerings enable organizations to focus on other critical priorities with IBM providing proactive guidance and advice
Helps improved reliability, efficiency and reduce costs
Services we offer
Use analytics-based, proactive technical support to help optimize ATM and branch services availability
Proactively manage your IT infrastructure availability using ITIL-based services
Provides lifecycle-based recommendations concerning what hardware should be kept on OEM maintenance, moved to IBM maintenance or replaced.
Simplify maintenance across your multivendor enterprise with a single point of accountability
Drive business innovation and reduce costs and complexity through single-source multivendor IT support
Focus on core business by outsourcing warranty and maintenance services for your equipment manufacturer’s hardware and software products
Understand the issues
Multivendor IT environment dangling by a thread?
Technology is getting more complex. The more integrated and optimized your IT environment is, the higher the cost per minute of downtime or degraded performance
Understand the options
Time is money and downtime is expensive
One communication to IBM can solve it all