IBM Global Technology Services

Outsourcing Services

Engineer your business for innovation and growth while driving bottom-line benefits across the entire value chain.

Advanced technologies, empowered customers, new business models and an explosion of data: all are contributing to a dramatic shift in the business landscape. For organizations everywhere, these changing dynamics represent an unprecedented opportunity to deliver new value to customers while capturing new value for the enterprise. A sourcing relationship with IBM can help you do both.

IBM delivers the combination of deep technological expertise and rich industry insight you need to align your IT and business objectives—designing a transparent, agile value chain that supports your current requirements while enabling you to chart a path to innovation and growth.

Leverage IBM’s expertise managing business processes, applications and IT infrastructure, truly global reach, deep analytics capabilities and experience working with many of the world’s most successful businesses in order to reap the rewards of an innovative and collaborative outsourcing partnership.

Explore our offerings


Business process services

Achieve bottom-line savings and top-line growth with analytics-driven, next-generation business process outsourcing.


Application management services

Apply our patented method of process automation and standardization to realize new levels of agility and business value.


IT outsourcing

Partner with IBM to speed time to market, attract new customers, and foster a culture of innovation.


IT infrastructure services

Drive standardization, mitigate risk and minimize business disruption while continuously optimizing costs throughout the organization.

Optimized Sourcing in Hybrid Environments

This research paper from Saugatuck Technology discusses the multi-sourced hybrid IT environment, including how to recognize the needs that can increase costs and compromise operations, and how to optimize the environments for peak effectiveness.

Partnering for profitability

Companies that source for innovation see twice the revenue growth and five times the gross profit growth of their peers. See how they're doing it.


The sourcing market is changing

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