Service management is to cloud what electricity is to computing.
In other words, you cannot successfully implement a cloud solution without first implementing a robust service management solution. Learn just how deep this relationship runs.
Implementing an IT service management solution requires specialized skills and experience. A trial-and-error approach won’t suffice.
Vendor-neutral service management implementation services from IBM can help you design, build, pilot and deploy a solution that can improve alignment of the IT environment with business goals and enable you to deliver higher quality IT services. Whether deploying an end-to-end implementation or a prepackaged IBM accelerator service management solution, we can help you integrate people, processes, information and technology for improved visibility, automation and control.
IBM has led thousands of successful service management implementations worldwide, so we can provide the real-world expertise, technical skills, time-tested templates and intellectual capital to help you contain costs and reduce risks.
What we offer
Deploy a robust IT service management solution based on ITIL best practices with reduced costs and risks
Align your IT and business goals by designing and implementing an IT dashboard that can provide increased visibility into enterprise-wide IT operations.
Design and implement a robust event automation solution that can drive higher IT service availability and quality