Desktop Management Services

For a single low monthly fee, IBM will manage your entire desktop infrastructure for you. We provide you with hardware and services that you need to operate effectively within a reliable and secure desktop environment.

Service detail

Service details


If your business is wasting precious time trying to manage complex desktop environments; or worrying about how to keep pace with the rapid development in desktop technology and mobile solutions; it could be time to consider IBM's desktop management services.

IBM manages desktop environments (such as PCs and laptops) for businesses that do not want to run their own. The services cover the entire 'life cycle' of desktop environments, from deploying the desktops and software, to running the network and supporting the users.

Whether you are a small company or a multi-national operation, IBM can tailor the solution to meet your own particular needs. For a single monthly price per seat, you will be free from the issues surrounding managing your desktop environment and keeping pace with technological change.


IBM's end-user services outsourcing will enable your business to transfer the operation of your desktop environment and processes to the experts at IBM, leaving you free to concentrate on your core business.

Through outsourcing, you will gain a cost-effective and flexible solution to your desktop needs. You will benefit from cost savings, because IBM will use its proven model to reduce the total cost of ownership of your desktop environment, including both direct and life-cycle support costs.

IBM's desktop outsourcing team will ensure that each user has the right tools and the network runs smoothly, leading to high satisfaction levels and increased productivity.

With IBM managing your desktop environment, you will experience improved security of your data and infrastructure, and your own IT staff will be able to focus solely on delivering the technology solutions to your company's core business objectives.

Clients place a high value on IBM's experience and expertise, which includes managing multi-vendor desktop environments as well as its own end-user computing solutions. Using the world's leading IT company, you know your desktop environment is truly in the hands of experts.

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  • Kenneth Berry

    Kenneth Berry

    Lead Development Rep for Global Technology Services, UKI