As business cycles shorten and IT environments become increasingly complex, the technology that is supposed to help is now beyond what humans alone can manage

The IBM Services Platform with Watson™ is built on the IBM Cloud and is designed to augment human intelligence with cognitive technologies. The Platform autonomously manages IT operations, delivering high service quality and continuous optimization. Cognitive insights, curated from over 30 years of experience, help ensure every system is up-to-date and compliant, and furnish IT staff with the critical information needed to make better decisions.

Deployed to more than 1000 clients, the IBM Services Platform with Watson leverages

IBM’s data lake of 30+ years of experience

The platform leverages curated data from 30+ years of IT operations experience, rich in knowledge and insights that cognitive capabilities can mine.

The power of cognitive and automation

Watson continuously learns all aspects of managing a hybrid cloud infrastructure, end-to-end, and can make autonomous decisions. It has already processed over 10 million IT disruptions and is mitigating a million incidents every month.

A highly configurable and scalable platform

It provides the flexibility to compose modular services from any provider – IBM and Ecosystem partners – to more rapidly meet business needs, at global scale.

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IBM experts are the thought leaders, distinguished engineers and IT architects who have worked with thousands of clients to transform enterprise IT, migrate to cloud, apply automation and ensure business continuity.

Mohammad Farooq, General Manager, IBM Brokerage Services

Mohammad Farooq

General Manager, IBM Brokerage Services

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Mohammad Farooq

General Manager, IBM Brokerage Services

Mohammad Farooq is general manager of IBM Brokerage Services. He was the Chairman and CEO of Gravitant, a leading cloud services broker software company. Prior to Gravitant, Mohammed was Chief Technology Officer for the State of Texas (2004-2010) where he consolidated 30+ state data centers and an 1,800 application portfolio to an enterprise shared services operating model.

Bridget Karlin, CTO & VP IBM Global Technology

Bridget Karlin

CTO & VP IBM Global Technology

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Bridget Karlin

CTO & VP IBM Global Technology

Bridget Karlin is responsible for developing the IBM Services Platform with Watson, and for leading the transformation of the IBM Global Technology Services business, leveraging advanced technology, innovation and software-defined cognitive automation. She is a recipient of the 2016 Industrial IoT 5G Innovators award, the Malcolm Baldrige Software Quality award and the BellSouth Technology Innovator award.

Maheswaran Surendra, Vice President and CTO, IBM Cognitive Services Delivery

Maheswaran Surendra

Vice President and CTO, IBM Cognitive Services Delivery

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Maheswaran Surendra

Vice President and CTO, IBM Cognitive Services Delivery

Maheswaren Surendra is responsible for the overall direction for IT services delivery. His strategic focus is on automation and cognitive technology for IT service management and managed services. He holds a PhD in chemical engineering and holds multiple patents.

Mickey Iqbal, IBM Fellow & Global Lead for GTS Enterprise IT Transformation Advisors

Mickey Iqbal

IBM Fellow & Global Lead for GTS Enterprise IT Transformation Advisors

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Mickey Iqbal

IBM Fellow & Global Lead for GTS Enterprise IT Transformation Advisors

Mickey Iqbal is an IBM Fellow, IBM Master Inventor and chief architect responsible for designing word-class IT infrastructure management systems for IBM's largest clients. He leads the worldwide Enterprise IT Transformation Advisors team for IBM GTS. With expertise in service delivery automation and technology deployment initiatives, he has chaired the IBM GTS Architecture Board.

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By integrating services on the IBM Services Platform with Watson, you can design, build and run your entire environment as one end-to-end infrastructure.

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