Successful case studies

line of cars at Indus Motor Company

Indus Motor Company: Shifting quality control into top gear to win sales, nurture loyalty, and overtake competitors

Indus Motor Company is transforming front-to-back operations with SAP S/4HANA® on high-performance IBM® POWER8® servers to improve their customer experience by delivering high-quality vehicles quickly at the lowest cost.

man laying shingles on roof for Certainteed

Certainteed: Laying the foundations of improved operational efficiency

Certainteed is paving the way to significant cost savings and driving improvements in purchasing, manufacturing and more by enhancing supplier management and optimizing shop-floor operations and inventory of spare parts.

pitcher of Mengniu Dairy milk

Mengniu Dairy: Leading the way in the Chinese dairy market with a digital transformation

Mengniu Dairy built the first shared finance center in China’s dairy industry to automate and standardize finance processes across its entire enterprise, thereby creating more time to analyze data, and gaining new insight to drive smarter business decisions.

Kennametal construction site

Kennametal: Delivering industry-leading customer services with a platform for rapid insight

Kennametal worked with IBM® Global Business Services® to migrate SAP® ERP from an Oracle database to a SAP HANA® in-memory database running on an IBM Power Systems™ server with IBM POWER8® processors.

British American Tobacco tobacco fields

British American Tobacco: Transforming the global enterprise while implementing SAP solutions

British American Tobacco (BAT) looked for major cost savings to free up investment cash. Partnering with IBM, BAT implemented a new global SAP template in more than 180 markets worldwide.


COFIDE: Promoting better quality of life for Peruvians with help from IBM and SAP

Teaming up with IBM® Global Business Services®, COFIDE upgraded its SAP solutions to the latest release and introduced wide-scale automation across its financial processes.

Our IBM and SAP solutions have improved our performance while reducing the size and cost of our environment.

Steve Parker
Director, Application Development, Kennametal

Solution overview

IBM Global Business Services provides comprehensive transformational consulting on SAP solutions, including, but not limited to, SAP Hybris, SAP SuccessFactors and SAP S/4HANA.

How it works

IBM has the expertise necessary to maximize your SAP investment by offering guidance in areas such as high-level business design, IT strategy and implementation, end-to-end application life cycle management and more.

Competitive advantage

IBM is a company focused on helping its clients stay ahead of competitors through technological innovation, and a key component of that is providing consultation services not only for specific SAP solutions, but also for the overall interactive experience of your customers with GBS Consulting.

Educational resources


Best Practices for implementing SAP S/4HANA in the cloud

Discover how you can reduce costs, increase flexibility and accelerate timelines with SAP S/4HANA in the cloud.


Begin your business transformation today with IBM

Are you transforming at the speed of business?

CEO study

Redefining Competition: The CEO Point of View

The leading CEOs are aggressively deploying new business models through orchestrated, symbiotic, contextual and cognitive ecosystems. Discover new ways to focus on customers that can lead to non-traditional opportunities.

GBS solutions


GBS and SAP Hybris

Do you want to deliver exceptional customer experiences? Offer solutions that engage customers in relevant, meaningful and timely ways across all channels and industries? IBM and SAP can help you in driving better client relationships by designing strategies and solutions that can make marketing, sales and service come together.


GBS and SAP SuccessFactors

Realize performance excellence in recruiting, developing, retaining and developing the workforce. IBM experts can help your organization create a strategic human resource management solution and enable it with SAP SuccessFactors solutions—quickly and effectively.



Cloud analytics, mobile and social are influencing the need to transform ERP and systems of record into a digital core. SAP S/4HANA is an in-memory, next generation business suite that delivers simpler, more efficient enterprise functions. IBM provides consulting and implementation, services for SAP S/4HANA to accelerate your transformation.


Services for mobility

Mobile presents the opportunity to rethink the way your business interacts with customers, employees and partners. As an always-connected communications tool, it is a unique platform to build intimacy with your desired audience. Work with IBM Global Business Services experts and define a clear, results-oriented mobile strategy.

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