The IBM and Microsoft alliance blends the agile business applications and technologies of Microsoft—including Microsoft Dynamics, Microsoft SharePoint and Microsoft Office 365 software and other business solutions—with the vast global industry experience of IBM and IBM® Global Business Services®.

Explore latest perspectives

Front office transformation for sales and customer satisfaction

What is driving CRM adoption?

ERP transformation for efficiency, effectiveness and growth

Changing market dynamics require a transformational approach.

Are you transforming your customer experience?

Discover how listening and quickly responding to customers can turn an experience from unhappy to delighted.

IBM Accelerated Enterprise Omni-channel Retail Solution

Whether through lifecycle pricing tools, streamlined order management or increased visibility into inventory, this solution gives you the tools to respond to new opportunities.

Retain and increase customers’ wallet share while protecting your banking business

Create a customer-focused enterprise to help improve loyalty and drive innovation while managing cost

IBM’s Surface solutions drive productivity

We’ve partnered with Microsoft to design enterprise app solutions for Surface devices running Windows 10, focusing on the banking and consumer product/retail industries.

Royal Canin: Enhancing capabilities and increasing efficiency with rollout of global ERP platform

Pet food specialist Royal Canin saw an opportunity to further improve customer service, create an ERP that would automate internal controls and enable a digital transformation for online sales channels.

IBM Sterling B2B Integration Services for Microsoft Dynamics

Help enable reduced total cost of ownership for business-to-business collaboration.

Outthink rivals

Can traditional operating models survive in the age of disruption? The IBM Institute for Business Value COO study sheds light on what the top six percent of COOs are doing to prepare their organisations for a new era of business.

Financing IBM IT services

IBM Global Financing can work with you to provide customised financing options.

IBM Cloud Enterprise Application Managed Services for Microsoft Dynamics

Target faster time to value with Microsoft enterprise solutions on the IBM cloud.

Forward thinkers

Ramin Mobasseri picture

Ramin Mobasseri

Global leader, IBM enterprise social and mobile collaboration

Chuck Schaeffer picture

Chuck Schaeffer

Business Sales and Delivery Executive, Microsoft Dynamics AX and CRM

Ken Bullough picture

Ken Bullough

Global Microsoft Centre of Competence leader at IBM

Steven Jacobowitz picture

Steven Jacobowitz

Associate Partner, CoC & Sales and Delivery Microsoft Dynamics CRM