AI + Shopping: Putting Conversation Back into Commerce
Can AI-powered contextual, dialogue-based engagement yield results and build loyalty the same as face-to-face, in-store relationships? This webcast explores research behind the concept, featuring thought leaders from Forrester, IBM iX and 1-800-FLOWERS.
What we'll cover:
How AI technology is helping shoppers find the perfect product or service online
How personalized, contextual conversations are becoming the norm expected by consumers
How data from across an organization can enrich the conversation and improve the quality of the interactions over time
Our team of renegades and realists blend strategy, creativity and technology to ignite experience-led digital reinvention. We create engaging experiences and innovative business strategies that will help you realize deeper customer relationships and conquer the threat of digital disruption.