Technology experts from IBM provide solutions for hybrid cloud, cyber security, automation, DRaaS, network services, enterprise mobility, IT support and more

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Jitendra Golani, Global Practice Leader , IoT, SDN, NFV, IBM Network Services
Jitendra Golani, Global Practice Leader , IoT, SDN, NFV, IBM Network Services

Jitendra Golani

Global Practice Leader , IoT, SDN, NFV, IBM Network Services

Jitendra Golani leads strategy and consulting for Internet of Things-based network services. He has deep expertise in the strategy and adoption of integrated technology solutions such as IoT, analytics, and IT/Networking technologies including SDN/NFV, Data Center and Cloud. Prior to IBM, Jitendra was at Cisco where he set up and managed Cisco’s Network and Data Analytics offerings.

Maheswaran Surendra, Vice President and CTO, IBM Cognitive Services Delivery

Maheswaran Surendra

Vice President and CTO, IBM Cognitive Services Delivery

Maheswaren Surendra is responsible for the overall direction for IT services delivery. His strategic focus is on automation and cognitive technology for IT service management and managed services. He holds a PhD in chemical engineering and holds multiple patents.

Mickey Iqbal, IBM Fellow & Global Lead for GTS Enterprise IT Transformation Advisors

Mickey Iqbal

IBM Fellow & Global Lead for GTS Enterprise IT Transformation Advisors

Mickey Iqbal is an IBM Fellow, IBM Master Inventor and chief architect responsible for designing word-class IT infrastructure management systems for IBM's largest clients. He leads the worldwide Enterprise IT Transformation Advisors team for IBM GTS. With expertise in service delivery automation and technology deployment initiatives, he has chaired the IBM GTS Architecture Board.

Militza Bishop, Solutions Specialist, IBM Multivendor Solutions and Support
Militza Bishop, Solutions Specialist, IBM Multivendor Solutions and Support

Militza Bishop

Solutions Specialist, IBM Multivendor Solutions and Support

Militza Bishop focuses on multivendor support and complex global solutions. She is responsible for developing global offerings.

Sandeep Dhingra, Global Head - Alliances & Consulting,  IBM Network Services

Sandeep Dhingra

Global Head - Alliances & Consulting, IBM Network Services

Sandeep Dhingra is a global network and information technology executive with a deep networking and IT background. He is currently focused on SDN, NFV and Cloud, driving technology strategy for Telcos and enterprise customers while building internal capabilities to scale.

Piero Chiodo, Vice President, IBM Global Center of Competency Workplace and Mobility Services

Piero Chiodo

Vice President, IBM Global Center of Competency Workplace and Mobility Services

Piero Chiodo is a Vice President at IBM Global Technology Services, leading a business unit that develops, deploys and provides sales support for an End User IT and Workplace Support Services portfolio. Leveraging innovation, automation, analytics and cognitive computing solutions (IBM Watson technology), the portfolio services help clients accelerate workplace transformation through a superior, cost competitive End User Services experience.

Rick Ruiz, General Manager, IBM Technology Support Services

Rick Ruiz

General Manager, IBM Technology Support Services

Rick Ruiz is the GM for IBM Technology Support Services and responsible for all aspects of TSS strategy, operations and execution. He has held a breadth of leadership positions including GM for Business Continuity and Resiliency Services, where he managed a portfolio of offerings that help clients ensure their business processes, people and IT systems are able to operate under virtually any condition. Rick's expertise spans the distribution and industrial industries, product management, business partner management, distribution channels, security, and “green” initiatives.

Steven Dickens, Offering Manager, IBM Cloud Services

Steven Dickens

Offering Manager, IBM Cloud Services

Steven is responsible for Cloud Managed Services on Z portfolio. He serves as a subject matter expert in advocating, evangelizing and championing clients deploying mainframe services in a multi-tenant off premises delivery model. Steven is also currently on the board of the Open Mainframe Project, a Linux Foundation Collaborative Project promoting Linux on the mainframe.

Steven Dickens, Offering Manager, IBM Cloud Services
Juhi McClelland, Vice President, IBM Technology Support Services

Juhi McClelland

Vice President, IBM Technology Support Services

Juhi McClelland leads IBM’s Technical Support Services development, offerings portfolio and go-to-market strategy and execution globally. Prior to this role, she was IBM VP of Sales for the Department of Defense, focused on strategic and secure solutions around datacenter transformation, cloud computing and business analytics. Juhi has worked for IBM Asia Pacific in the telecommunication business and as a Business Transformation Consultant in the IBM Strategy and Change Practice. She is a member of IBM’s Growth and Transformation Team.

Bridget Karlin, CTO & VP IBM Global Technology
Billy Haynes, Associate Partner, IBM Infrastructure Services

Billy Haynes

Associate Partner, IBM Infrastructure Services

Bill Haynes specializes in in the development of complex, transformational solutions involving managed services, SaaS, cloud, hybrid infrastructure, mobility and security services.

Bridget Karlin, CTO & VP IBM Global Technology

Bridget Karlin

CTO & VP IBM Global Technology

Bridget Karlin is responsible for developing the IBM Services Platform with Watson, and for leading the transformation of the IBM Global Technology Services business, leveraging advanced technology, innovation and software-defined cognitive automation. She is a recipient of the 2016 Industrial IoT 5G Innovators award, the Malcolm Baldrige Software Quality award and the BellSouth Technology Innovator award.

George Herbert, IBM Technology Support Services Business Manager

George Herbert

IBM Technology Support Services Business Manager

George Herbert started his career as a customer engineer 28 years ago and subsequently has worked in every aspect of the technical support business. In addition to his knowledge of the TSS Portfolio, his expertise spans IT service management, cloud computing, social media, education, hardware support and software programming.

Gerald Longoria, IBM Workplace Support Center of Competency Leader
Gerald Longoria, IBM Workplace Support Center of Competency Leader

Gerald Longoria

IBM Workplace Support Center of Competency Leader

Gerald Longoria has built expertise in managed storage services, data protection and resiliency solutions and storage systems. Since coming to IBM, his expertise has extended to managed cloud services, enterprise content management, cognitive and analytics solutions and managed services for workplace support.

Gerry Kluck, Global Sales Executive, IBM Technology Services

Gerry Kluck

Global Sales Executive, IBM Technology Services

Gerry Kluck is a global sales executive with experience helping clients transform their businesses with SaaS, hybrid and private cloud computing, managed outsourcing services, enterprise software defined environments, IoT, operational analytics, web application performance and content distribution.

Jeffrey P. Cohen, Systems Services Consultant, IBM Infrastructure Services

Jeffrey P. Cohen

Systems Services Consultant, IBM Infrastructure Services

Jeffrey Cohen consults on IT infrastructure, operations and management improvement for enterprise corporate clients. He focuses on building our global IBM Consulting practice and serving global IBM clients on implementing innovative technologies and ways of working, management discipline, and optimal financial structures to increase business value.

Jens Rathgeber, IBM Principal Consultant , Technology Support Services Europe

Jens Rathgeber

IBM Principal Consultant , Technology Support Services Europe

Jens Rathgeber is an industrial engineer, IT architect and consultant in the IT services business. He is a member of the IBM Academy of Technology, with experience in banking, insurance and telecommunications. He has a strong background in IT operations and maintenance models.

Jitendra Nandwani

Technical Solutions Leader, IBM Network Services

Jitendra Nandwani manages solution teams responsible for building innovative technology solutions for clients with networking and resiliency. He has been responsible for building IBM Network Innovation Centers across the globe and has experience with growth markets and start-ups. Jitendra also brings in Industry relationships with technology leaders and the IBM strategic partner ecosystem.

Marisol (Madi) Rawlins, Financial Sector Sales Leader, IBM Multivendor Support Services
Marisol (Madi) Rawlins, Financial Sector Sales Leader, IBM Multivendor Support Services

Marisol (Madi) Rawlins

Financial Sector Sales Leader, IBM Multivendor Support Services

Marisol Rawlins has experience in technology services delivery, sales, program management for security, patch and vulnerability, as well as identity programs for Fortune 500 enterprises. She is certified in risk management and is a certified information security auditor.

Max Michaels, General Manager, IBM Network Services

Max Michaels

General Manager, IBM Network Services

Max Michaels leads IBM in the structural shift toward software defined infrastructure and next-generation wireless connectivity, positioning IBM Services as a leading provider of software defined networks. He brings extensive experience from his industry background in telecommunications, IT outsourcing and emerging technologies. In Max’s prior VP roles at AT&T, Cisco and EDS, he has led projects on SD-WAN, 5G, TMT value chain and hybrid cloud solutions. Max holds a Master’s degree from MIT Sloan School of Management and has published award-winning articles in the Corporate Finance Journal and McKinsey Anthology on Strategy.

Mijee Walker, IBM Resiliency Services Leader,  Asia Pacific
Matthew Johnson, Senior Technical Staff Member, IBM Digital Workplace Services

Matthew Johnson

Senior Technical Staff Member, IBM Digital Workplace Services

Matthew Johnson is an IT architect, working with customers across the globe to transform their user computing environment into a superior, personalized, digital workplace.  He is the chief architect for mobile virtualization services, developing solutions and assisting in Crit Sits and account health checks as a subject matter expert.

Mijee Walker, IBM Resiliency Services Leader,  Asia Pacific

Mijee Walker

IBM Resiliency Services Leader, Asia Pacific

Mijee Walker has helped companies around the world determine how they can best achieve their availability and continuity goals, from both a business and technology perspective. She has led the assessment, development, and implementation of resiliency programs for businesses on 6 continents. She is currently responsible for the IBM Resiliency Services business in Asia Pacific.

Mohammad Farooq, General Manager, IBM Brokerage Services

Mohammad Farooq

General Manager, IBM Brokerage Services

Mohammad Farooq is general manager of IBM Brokerage Services. He was the Chairman and CEO of Gravitant, a leading cloud services broker software company. Prior to Gravitant, Mohammed was Chief Technology Officer for the State of Texas (2004-2010) where he consolidated 30+ state data centers and an 1,800 application portfolio to an enterprise shared services operating model.

Scott Hebner, Vice President, Global Technology Services
Scott Hebner, Vice President, Global Technology Services

Scott Hebner

Vice President, Global Technology Services

Scott Hebner has over 25 years of technical architecture, product management and marketing experience in the IT industry. He helps clients build transformational technology adoption strategies. His expertise spans open standards software infrastructures, software development, IT operations, social commerce, Internet of Things and digital businesses based on cognitive IT-as-a-Service platforms.

Niki McKenna, Strategy and Offering Manager, IBM Workplace Support Services

Niki McKenna

Strategy and Offering Manager, IBM Workplace Support Services

Niki McKenna leads the deployment of workplace service desk solutions. As a service management specialist and technical solution architect, her expertise spans SaaS and DaaS specialties, project management and systems management.

Ray Paskauskas, Executive IT Architect, IBM Canada

Ray Paskauskas

Executive IT Architect, IBM Canada

Ray Paskauskas is an executive IT architect who focuses on leading large complex industry solutions. His background includes business development, solution architecture, technical project management and complex outsourcing across a variety of industry segments. He has experience in complex IT as a Service transformations, IP telephony systems and automation.

Robin Gaddum, Associate Partner,  IBM Resiliency Services

Robin Gaddum

Associate Partner, IBM Resiliency Services

Robin Gaddum is a Fellow of the Business Continuity Institute. He specializes in resilience, business continuity, disaster recovery, crisis and emergency management, and contingency planning. He serves on the British Standards Institute committee responsible for the development of internationally recognized continuity and resilience standards.  He is a volunteer member of the Berkshire Lowland Search and Rescue team.

Steve Currie, IBM Distinguished Engineer, Technology, Innovation & Automation Network Domain

Steve Currie

IBM Distinguished Engineer, Technology, Innovation & Automation Network Domain

Steve Currie, Distinguished Engineer, IBM Global Technology Services, has over 25 years’ experience in IT consulting. Currently, he is leading the qualification and adoption of software defined networking (SDN) technologies with IBM clients as a member of the GTS Technology Innovation and Automation team. He delivers leading edge IT services and solutions to solve clients’ issues.

Shahira Brennan, Sales Specialist, IBM Resiliency Services

Shahira Brennan

Sales Specialist, IBM Resiliency Services

Shahira Brennan helps clients maintain continuous business operations and improve overall resiliency. She employs technical innovation to address business challenges, helping clients improve performance against their key metrics.

Daniel Witteveen, Vice President IBM Resiliency Services

Daniel Witteveen

Vice President IBM Resiliency Services

Daniel Witteveen has deep experience with clients' resiliency requirements across all layers of the enterprise. He focuses on relative data backup and protection, disaster recovery and business continuity, site, facilities, and data center services.

Gregg Smith, Consultant, IBM Workplace & Mobile Services
Gregg Smith, Consultant, IBM Workplace & Mobile Services

Gregg Smith

Consultant, IBM Workplace & Mobile Services

Gregg Smith specializes in enterprise mobility strategy consulting. He is a mobility and workplace solutions architect with experience in enterprise integration of smartphones and their corresponding wireless middleware platforms, including iOS, Android, BlackBerry, Windows Phone, MDM, MobileIron, Airwatch, BES, Good, IBM Endpoint Manager and Worklight.

Joe Robinson, IBM Distinguished Engineer, Integrated Communications & Networking

Joe Robinson

IBM Distinguished Engineer, Integrated Communications & Networking

Joe Robinson is an IBM Distinguished Engineer, expert in the areas of network design and security. He is an infrastructure architect and a network design specialist, concentrating on the design of network infrastructures for data center, Software Defined (SD) WAN, campus, and cloud. Currently, he is leading SDN offering development.

John Hollingsworth, IBM Distinguished Engineer & Director, Integrated Communications & Networking

John Hollingsworth

IBM Distinguished Engineer & Director, Integrated Communications & Networking

John Hollingsworth is an IBM Distinguished Engineer, expert in the areas of network design and security. He is an infrastructure architect and a network design specialist, concentrating on the design of infrastructures including servers, storage, workstations, middleware, non-application software, networks, and the physical facilities that support the applications and business processes required by clients.

Kirk Steinklauber, IBM Global Lead Network Architect for TIA Network Domain

Kirk Steinklauber

IBM Global Lead Network Architect for TIA Network Domain

Kirk Steinklauber is IBM Costa Rica's Chief Technology Officer and strategic Global Lead Network Architect. He has a strong background in network services, Software Defined Networking (SDN), security and cloud networking, driving engagements, transitions and delivery projects for several IBM clients.

Carol Zichi, Global Portfolio Executive, IBM Digital Workplace Services

Carol Zichi

Global Portfolio Executive, IBM Digital Workplace Services

Carol Zichi leads development of mobility and workplace offerings to enable the Digital Workplace. She developed IBM’s first generation of services for managed mobility services involving cross–mobile device technologies and device platforms including BYOD.

Monique Ouellette, VP, IBM Digital Workplace Services

Monique Ouellette

VP, IBM Digital Workplace Services

Monique Ouellette works with IBM teams and IBM Business Partners all over the world to develop and refine mobile solutions focused by industry. She has extensive retail experience and works closely with IBM’s largest retail clients. She brings expertise in IBM’s cognitive, analytics and automation capabilities to help clients transform to a “Choice” workplace environment.

Ron Martin, Senior Sales Leader, IBM Resiliency Services
Gopal Soora, Global Portfolio Executive, IBM Network Services

Gopal Soora

Global Portfolio Executive, IBM Network Services

Gopal Soora manages the IBM Network Services portfolio of offerings. He focuses on high-growth areas such as SDN/NFV, UCaaS and CCaaS, but his extensive networking experience also spans network transformation services for cloud, data centers, local area (wired and wireless) and wide area, voice, video, unified communications, contact center infrastructures and client-premises and cloud-based deployment models.

Ron Martin, Senior Sales Leader, IBM Resiliency Services

Ron Martin

Senior Sales Leader, IBM Resiliency Services

Ron Martin has extensive experience creating solutions in complex environments across all industries. His areas of expertise include networking solution articulation and developing solutions with cloud-based technologies, including storage, data replication, compute and networking, delivering resiliency, scalability and economic feasibility.

Patrick (Pat) Corcoran, Global Strategy Executive, IBM Resiliency Services

Patrick (Pat) Corcoran

Global Strategy Executive, IBM Resiliency Services

Pat Corcoran is a member of the IBM Resiliency Services leadership team, responsible for implementing the global strategy for business resiliency (includes continuity, recovery, crisis management, cyber and so on). He also supports solutions for regional and international clients looking to protect their businesses. He led the IBM efforts to help clients impacted by the 9-11 terrorist attacks, Hurricane Katrina, Superstorm Sandy and the Haiti earthquake, among others.

Scott Berentsen, Global Offering Manager,  IBM Brokerage Services

Scott Berentsen

Global Offering Manager, IBM Brokerage Services

Scott Berentsen is a global offering manager and is responsible for launching and managing the IBM Cloud Brokerage Services portfolio. His areas of expertise span hybrid cloud transformation, cloud brokerage services, cloud computing, enterprise software and IT infrastructure services.

Hasan A. Hashmi, Solution Manager, IBM Infrastructure Services Pakistan
Richard Esposito, General Manager, IBM Digital Workplace

Richard Esposito

General Manager, IBM Digital Workplace

Richard Esposito leads the team that helps clients drive improved performance and capture value through mobile and enterprise workplace solutions. Richard has worked with business executives and CIOs in various industries — utilities, government, insurance, retail and telecommunications — and on technology infrastructure solutions for data center, networking, workplace, mobility and cloud computing. Richard has a B.S. in Decision Science and Computers from Rider University and an M.B.A. in Corporate Finance from Drexel University. He has multiple publications, is a frequent speaker and has a patent for Branch Optimization.

Hasan A. Hashmi, Solution Manager, IBM Infrastructure Services Pakistan

Hasan A. Hashmi

Solution Manager, IBM Infrastructure Services Pakistan

Hasan A. Hashmi has extensive knowledge in software defined resiliency, IT business continuity, disaster recovery, workload and performance management, infrastructure integration and implementation. He designs private cloud, Backup as a Services (BaaS), Disaster Recovery as a Service (DRaaS), collocation and managed services solutions in the Pakistan region.

Manish Modh, IBM Distinguished Engineer & CTO Brokerage Services
Ilyas Iyoob, IBM Distinguished Engineer, IT Supply Chain & Cloud Broker Analytics

Ilyas Iyoob

IBM Distinguished Engineer, IT Supply Chain & Cloud Broker Analytics

Dr. Ilyas Iyoob is an innovative analytics executive with over ten years’ experience in predictive analytics, IT capacity planning, health-IT, supply chain and logistics cloud computing, including cloud IT supply chain optimization, Cloud Brokerage Services management and cloud readiness assessment. He is an adjunct professor at the University of Texas at Austin.

Manish Modh, IBM Distinguished Engineer & CTO Brokerage Services

Manish Modh

IBM Distinguished Engineer & CTO Brokerage Services

Manish Modh is responsible for the technology strategy and direction of the IBM Cloud Brokerage platform that enables IBM Brokerage Services. His expertise is architecting and designing enhancements to the platform for visibility, governance and application innovation. His experience spans many cloud-based services, (IaaS, PaaS, SaaS, Managed Services), Amazon, Azure, SoftLayer, VMware, and more. He has 22+ software patents.

Maria Olivera, Department Program Manager, IBM Citrix Delivery Center of Competency

Maria Olivera

Department Program Manager, IBM Citrix Delivery Center of Competency

Maria Olivera has experience in the planning and tactical implementation of operating systems, hardware, software and applications in both desktop and server environments.

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