IBM Resiliency Communications as a Service is a high availability, cloud-enabled crisis/incident management service that protects your business by using interactive workflow management tools so you engage the right people at the right time when an event occurs.


Have you experienced a communications breakdown during an incident or crisis?

IBM Resiliency Services can help with these challenges:

Your employees and your customers expect you to:


Master disaster recovery

Learn what leading DR teams do to meet always-on expectations

Disaster Recovery as a Service (DRaaS)

Recover in minutes from an IT outage with DRaaS - providing continuous backup of critical applications, infrastructure, data and systems to the cloud.

Local Experts

Worldwide Experts

Margaret Mills, Associate Partner, IBM Resiliency Services

20 years designing and implementing Resiliency Solutions, including Resiliency Architecture and Design, Business Impact Analysis (BIA), Resiliency Planning, Resiliency Communications as a Service (RCaaS)

Scott Ramsey, Managing Partner, Global Team - IBM Resiliency Consulting

Mr. Ramsey is an IBM Executive and the Managing Partner of IBM’s Global Resiliency Consulting Practice, providing guidance and direction for the firm’s resiliency services. He works across the globe with senior executive business and IT management, to define and implement sustainable strategies for IT resilience, risk mitigation and governance.

Call: +32 23 39 42 42

Call: +32 23 39 42 42

Call: +32 23 39 42 42


Contact IBM

Contact IBM