Telecommunications solutions

Telcos are at an inflection point. With increasing pressures to meet customer satisfaction expectations, reduce customer churn, lower costs and increase revenues, communications service providers are exploring new telecom solutions—including traditional and generative AI.

While AI can no doubt help elevate customer experience and optimize network automation, it can also:

• Unlock new levels of workforce productivity
• Hyper-personalize marketing content at scale
• Increase engagement and drive revenues through customer service
• Turbocharge business performance for finance and BPO
• Modernize applications for quick value delivery

In short, AI for telecommunications companies can be a catalyst for digital transformation and optimization.

Read on to understand how telecommunication companies can scale AI models in a responsible and trusted way, for both enterprise and small business.

In the news: GSMA Foundry and IBM Gen AI Accelerator Pack is now available to all Communication Service Providers. Whether you’re just starting to explore generative AI or already have a strategy in place, the Gen AI Accelerator Pack provides the perfect catalyst for success. And it is offered at no cost . Find out how you can apply on the GSMA site.