CASE STUDY: Moosejaw
Moosejaw uses IBM solutions to target abandoned carts and drastically increase email open rates
With the integration of IBM Silverpop Engine and IBM LIVEmail, Moosejaw now has the ability to take advantage of existing data to deliver personalized email messages to customers. As a result, email click rates have skyrocketed.
CASE STUDY: FreshDirect
FreshDirect partners with IBM to more accurately segment and engage its customers
To drive sales and nurture loyalty, FreshDirect implements IBM retail solutions, enabling the retailer to identify customer preferences on the digital channel and perform more accurate customer segmentation.
CASE STUDY: NS Shopping Co.
NS Shopping partners with IBM to deliver customers a more personalized eCommerce experience
This South Korean home shopping company tapped into IBM retail solutions to track customer buying patterns and purchase histories and deliver a truly personalized, differentiated online shopping experience.