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Increase customer engagement and satisfaction with AI technologies

Our artificial intelligence (cognitive computing) capabilities help insurers glean new insights from their customer data—to not only prescribe how to address emerging customer issues, but predict when they might occur. AI Insurance solutions also help you automate manual processes, which means your employees can spend less time doing rote work, and more time serving customers.

Increase customer engagement and satisfaction with AI technologies

Increase customer engagement and satisfaction with AI technologies

Our artificial intelligence (cognitive computing) capabilities help insurers glean new insights from their customer data—to not only prescribe how to address emerging customer issues, but predict when they might occur. AI Insurance solutions also help you automate manual processes, which means your employees can spend less time doing rote work, and more time serving customers.

Underwriting

Connect the dots faster: AI tools allow an insurance underwriter to spend less time validating data and more time applying insights that create new sources of value.

Become an even more trusted advisor

Become an even more trusted advisor. Give your underwriter the ability to do a lot more with a lot less time.

Find out how you can look past cost savings

Find out how you can look past cost savings and reimagine underwriting processes with cloud, cognitive, digital and emerging technologies.

Virtual conversations

Technology to deliver a truly human experience already exists. Artificial intelligence chat bots can access limitless data instantly to provide extreme personalized service.

Ready to transform customer service?

Ready to transform customer service? You can use cognitive chat bots to collaborate, aid in decision making, and execute transactions with a customer. Find out how.

Implementing a virtual agent can differentiate you from your competition

Implementing a virtual agent can differentiate you from your competition and enhance the customer experience.

Customer insight for insurance

Insurers wanting to succeed in today's digital age of higher expectations and diminishing loyalties from customers must dig deeper into customer behavior to anticipate their needs using the power of advanced analytics and cognitive computing.

Better insight is better business

Better insight is better business: Customer Insight for Insurance uses a cognitive approach to create a comprehensive view of customers and generate new insights into customer preferences and future behaviors. Think beyond birthday cards and bills to drive deeper customer engagement with your policyholders.

Watson IoT for insurance

Take insurance policyholder protection to the next level with the Internet of Things.

Reshape your future with drone enabled visual data analytics

Reshape your future with drone enabled visual data analytics. Streamline claims processing while improving your ability to respond quickly to customer needs.

Provide holistic protection personalized to the customer

Provide holistic protection personalized to the customer, therefore shifting the very nature of risk.

Underwriting

Connect the dots faster: AI tools allow an insurance underwriter to spend less time validating data and more time applying insights that create new sources of value.

Become an even more trusted advisor

Become an even more trusted advisor. Give your underwriter the ability to do a lot more with a lot less time.

Find out how you can look past cost savings and reimagine underwriting processes with cloud

Find out how you can look past cost savings and reimagine underwriting processes with cloud, cognitive, digital and emerging technologies.

Virtual conversations

Technology to deliver a truly human experience already exists. Artificial intelligence chat bots can access limitless data instantly to provide extreme personalized service.

Ready to transform customer service?

Ready to transform customer service? You can use cognitive chat bots to collaborate, aid in decision making, and execute transactions with a customer. Find out how.

Implementing a virtual agent can differentiate  you from your competition

Implementing a virtual agent can differentiate you from your competition and enhance the customer experience.

Customer insight for insurance

Insurers wanting to succeed in today's digital age of higher expectations and diminishing loyalties from customers must dig deeper into customer behavior to anticipate their needs using the power of advanced analytics and cognitive computing.

Better insight is better business

Better insight is better business: Customer Insight for Insurance uses a cognitive approach to create a comprehensive view of customers and generate new insights into customer preferences and future behaviors. Think beyond birthday cards and bills to drive deeper customer engagement with your policyholders.

Watson IoT for insurance

Take insurance policyholder protection to the next level with the Internet of Things.

Reshape your future with drone enabled visual data  analytics

Reshape your future with drone enabled visual data analytics. Streamline claims processing while improving your ability to respond quickly to customer needs.

Provide holistic protection personalized to the  customer

Provide holistic protection personalized to the customer, therefore shifting the very nature of risk.

Get closer to customers

From gaining new insights from customer and public data, to better serving customers, here's how we've helped companies like yours.

MetLife gets closer to its customers

MetLife gets closer to its customers

MetLife sees cognitive computing as a way to bring more humanity in the way the company interacts with customers.

USAA maintains exceptional service for its members

USAA maintains exceptional service for its members

USAA uses predictive capabilities to provide an appropriate range of solutions for its members when they experience significant life events.

Talk to us about your challenges, we are here to help.