CASE STUDY: Meander Medical Center
Meander Medical Center unites physical and digital healing environments with IBM Digital Experience software to help deliver web portal and mobile access to healthcare services
As the number of registered patient portal and mobile app users grows, Meander is moving forward on delivering new digital services and enhancing care coordination by deploying collaborative intranet and extranet capabilities.
CASE STUDY: Victorian Order of Nurses
Showcasing the success of care programs with analytics in the cloud
The Victorian Order of Nurses (VON) adopted a cloud-based solution to assess participants in its classes—proving that its exercise program reduced falls by up to 72 percent, and helping it advocate for further funding for the program.
CASE STUDY: Arch Health Partners
Population health management platform anchors Arch Health’s team approach to lowering hypertension
To help improve the health of its hypertensive patients, Arch Health Partners initiated an eight-week population health management pilot using the Phytel population health management platform to identify and engage patients with out-of-control hypertension. Using its automation capabilities, they were able to build a faster, easier and more accurate patient registry that helped drive patient engagement and improve outcomes.
How it works
A consumer-centric approach is about using your assets to market, engage, and personalize the consumer’s healthcare experience. By applying advanced analytics and predictive modeling to combined data from traditional, transactional, and external sources, you can:
How you can benefit
By applying IBM’s advanced analytics and predictive modeling to individual consumer insights from across all channels—including CRM, claims and financial systems, clinical databases, web, mobile and call center channels, social media, and partner systems—we can help you transform your consumer experience and drive unprecedented loyalty.
Healthcare services shopping with price transparency solution
Build consumer trust and simplify healthcare shopping with this self-service decision-making tool.
Redesigning Care Delivery
Redesigning Care Delivery: An interview with Judy Murphy
IBM Healthcare Global Business Services talks to World Health Care Congress about the biggest topics and threats in healthcare.
IBM Customer Engagement Solutions: Watch the video
To drive effective customer engagement strategies in healthcare, organizations must bring together multiple big data and analytics capabilities to analyze patterns and optimize outcomes across systems while fueling smarter engagement strategies.