Healthcare technology solutions and services

A digital reinvention to healthcare

Healthcare is undergoing a transformation driven by technological advancements, a shift towards value-based care and increasing focus on patient-centered approaches.

IBM designs secure platform experiences for data and artificial intelligence needs across the healthcare industry. Our healthtech can streamline tasks—from answering phones to analyzing population health trends—in real time. IBM® watsonx Assistant™ AI healthcare chatbots, for instance, helps reduce human error, assist clinicians, and provide patient services 24/7. Generative AI technologies can also be implemented in:

Information security
Healthcare IT
Customer service
Marketing
Procurement
Product development
Sales
Supply chain

IBM serves healthcare clients including service providers like hospitals and health systems, and payers like government agencies and private health insurers across the world. Learn how IBM technology solutions and IT services can help improve your digital health competitive advantage and implement digital transformation at scale.

Benefits of AI in healthcare

Learn how artificial intelligence can benefit healthcare.

Consulting

Explore IBM healthcare consulting services

Solutions for healthcare technology

Put AI to work across business

Use IBM® watsonx™ to help your healthcare business accelerate the impact of generative AI and drive productivity in core workflows.

Optimize technology with cloud solutions

Make better point-of-care decisions with cloud solutions for the healthcare ecosystem, using HIPAA-enabled and GxP-enabled data sets.

Create smarter customer experiences

Harness the data, tools and tech that make great customer experience possible. Get support in workflow optimization with end-to-end IT solutions and services.

Increase productivity while managing costs

Drive dynamic business outcomes by ensuring application and infrastructure performance, and build the future of healthcare.

Effectively store medical records and patient data

Readily access healthcare data faster, smarter and more affordably, for fast and reliable decision-making.

Improve data protection

Protect the healthcare data, patient data and business processes that run on devices connected to your network and used by healthcare professionals.

Case studies

Royal Melbourne Hospital

Streamlining processes for better customer, staff and patient experiences.

Read the case study

University Hospitals Coventry and Warwickshire (UHCW) NHS Trust

Serving 700 additional patients weekly with patient-centered care using IBM® watsonx.ai™ technology.

Read the case study

Providence

Protecting the health of both cloud and hybrid environments using IBM Turbonomic.

Read the success story

Mayden

Using observability to support delivery of mental health services and improve patient outcomes.

Read the client story

Medtronic

Revolutionizing Material ID search with Microsoft GenAI and IBM Consulting.

Read the case study

National Healthcare Group

Enhancing patient services and making the transition from transactions to relationships using SAP SuccessFactors.

Read the case study

Trends in healthcare technology

Delivering responsible AI in the healthcare and life sciences industry

Find 5 key steps to make sure generative AI supports the communities it serves.

IBM and Cleveland Clinic

See how IBM and Cleveland Clinic unveil the first quantum computer dedicated to healthcare research.

Mastering healthcare data governance with data lineage

Learn how data lineage can help a healthcare provider improve its data governance strategy.

Event

Think 2025

Plot the next step in your AI journey at IBM's flagship event, 3–5 May in Boston

Explore event

Ready to transform your healthcare business?

Get in touch with our experts to discuss transformation of your healthcare business, operations and technologies

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