As governments develop initiatives to deliver better citizen services, responsible technlogy solutions can help reduce costs, optimize workloads and build trust. IBM empowers governments with AI-driven efficiency, offering specialized IT services for enhanced public services, data management, and secure operations.
Our expertise covers:
- Delivery of citizen services
- Healthcare & social programs
- Critical infrastructure
- National security & public safety
Partnering with public sector leaders, we leverage decades of innovation to modernize data centers, enhance cybersecurity, streamline governmental operations, and foster trust in government's stewardship of citizen data.
Join us in redefining public service with responsible, generative AI solutions.
Use cases
Discover tangible ways generative AI can benefit federal, state and local governments
Build, integrate and manage systems of powerful AI agents and assistants to augment key roles, workflows and operations for public service. Our experts co-create, implement, and scale AI strategies, optimizing productivity across departments. Leverage IBM watsonx's AI agents and assistants to achieve efficienct, secure operations.
Overcome data silos and seamlessly integrate diverse sources, locations, and formats and customize integrations for government-specific use cases. IBM’s Data for AI solutions enables:
· Streamlined data sharing
· Robust governance
· Transparent data journey tracking.
In a fast-changing operational environment, end-to-end observability is vital for autonomous governmental IT operations. IBM's automation solution keeps you in the loop about your IT infrastructure and application portfolio, enabling quick responses to critical events. Generative AI integration simplifies access to important insights, simplifying issue identification and resolution across applications, data, and processes. Maintain reliable operations, bolster security, and accelerate digital transformation with IBM's experienced support services.
Enhance government HR with AI Agents and Assistants, improving outcomes and empowering employees. Address evolving expectations and skills gaps with flexibility, aligning HR with strategic goals and driving transformation initiatives. IBM's HR solutions integrate workforce dynamics into broader transformations, utilizing AI for talent growth, and digital progression. Our sector expertise enhance workforce performance and productivity.
Improve financial performance in Government with AI, from planning to record-to-report for optimal productivity. Use generative AI solutions that automate critical workflows and processes, helping the public service teams optimize budgets and mitigate risks.
Build trust and exceed citizen expectations with cost savings. IBM's AI solutions transform citizen services by enabling personalized experiences, faster resolutions, and improving productivity. The GenAI solutions ensure secure, efficient, and transparent services, aligning with ethical principles and data privacy.
Case studies
