CASE STUDY: Grupo Financiero Banorte
Building a customer-centric business model
A foundation of analytics and personalized engagement build a customer-centric business model
When banks grow fast it’s easy to lose the personal connections. Banorte has implemented new solutions to deliver precise personalized customer interaction on a very large scale.
Estimates a bottom-line benefit of $200million (USD) in 24 months.
CASE STUDY: Rabobank
Rabobank leverages IBM technology to offer customers personalized services
Rabobank deepens their understanding of individual customer needs by implementing a single, 360-degree view of the customer, allowing them to offer personalized services on every channel.
Cut customer onboarding from 1.5 days to just 10 minutes.
"We’re using deeper, more personalized insights into our customers’ needs to shape every aspect of how we interact with them."
Chief Executive Officer, Banorte
How it works
By turning data into deeper insights, you can make more confident decisions and take action faster. Use extensive analytics capabilities, so you can:
Our comprehensive solutions help you reveal hidden patterns and relationships, and understand your data through powerful automated visualization.
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