The power of AI & Automation: Proactive IT
By automating operations, teams can dynamically and continuously assure cost-effective application performance.
Watch our Data Story to see how:
In fact, 80% of executives are automating their operations with IT networking—and 76% with IT operations management over the next 3 years, while 69% are incorporating robotic process automation (RPA).
After starting the automation journey, executives know their next most important decision is to decide which businesses processes to automate.
By using AI-powered intelligent workflows and IT automation tools, executives can pinpoint the processes that, once automated, will most improve business performance and deliver a competitive advantage.
Combining prescriptive business rules with predictive models improves the customer and workforce experience, makes operations run more efficiently, and yields potentially higher ROI.
87% of executives report that their automation strategy will help identify and execute more high-impact automation initiatives and 86% say that successful automation requires applications and system integration.
Meet the author
Karen Butner, Global Research Leader, AI Automation, Supply Chain, Virtual Enterprise, IBM Institute for Business ValueDownload report translations
Originally published 18 May 2023