These contracts are for South Africa clients only. View other country contracts (US).


IBM Customer Agreement (ICA)


Attachment for IBM Internet Security Systems Products and Services


Agreement for Exchange of Confidential Information

Note: The IBM Agreement for Exchange of Confidential Information provides the terms that apply when one of us discloses confidential information to the other.


IBM Software Support Handbook


Managed Security Services General Provisions - Services Description

Managed Network Security Services


Services Description for Vulnerability Scanning Services


Third Party End User License Agreements (EULA)

THIRD PARTY END USER LICENSE AGREEMENTS (“EULA”) APPLIES TO THE IBM MANAGED SECURITY SERVICES TECHNOLOGY BUNDLE. THESE TERMS ARE MANAGED AND MAINTAINED BY EACH VENDOR AND ARE IN ADDITION TO THE SPECIFIC TERMS AND CONDITIONS PROVIDED IN MANAGED SECURITY SERVICES - SERVICES DESCRIPTIONS.

As applicable, you agree to be bound by the terms and conditions set forth in the EULA(s), which are made available for review at:

Check Point Products:

Palo Alto Products:

For Juniper Products:

For Cisco Products:

For Fortinet Products:

For FireEye Products:

For Trend Micro Products:

For Websense Products:

For Qualys Products:

For Kali Products:

For Intel Products:

Such EULA(s) are solely between you and the third party services vendor.