IBM Global Services

Using the IBM ServicePac® family of specialized support services can help you make the most of your technology investment. Each prepackaged service includes a specific statement of scope, service agreement terms and conditions and easy to follow instructions.

• ServicePac for Essential Support

  Complete Hardware and Software Support for your System x or BladeCenter servers.

  
  
• ServicePac for Warranty and Maintenance Options

  Stay up and running around the clock with enhanced hardware support.

  
  
• ServicePac for Remote Technical Support Services

  This service provides you with unlimited hardware and software phone support.

  
  
• ServicePac for Post-warranty Maintenance Agreement

  A variety of options, with service response and duration times designed to fit your business needs.

  
  
• ServicePac for Hard Drive Retention

  Retain your hard drive and its sensitive data