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Americas ServicePac® Offerings

ServicePac

Using the IBM ServicePac® family of specialized support services can help you make the most of your technology investment. Each prepackaged service includes a specific statement of scope, service agreement terms and conditions and easy to follow instructions.

ServicePac for Warranty and Maintenance Options
Stay up and running around the clock with enhanced hardware support.
ServicePac for Remote Technical Support Services
This service provides you with unlimited hardware and software phone support.
ServicePac for Post-warranty Maintenance Agreement
A variety of options, with service response and duration times designed to fit your business needs.
ServicePacs for InfoPrint Solutions Company
Keep your printers up and running 24x7.
Server and storage implementation services from IBM
Server and storage implementation services from IBM provide fixed-price, fixed-scope services that support the implementation process from beginning to end — from planning and installation to project management and training.
ServicePac for Migration Services for Data
Quick and reliable data migration from other vendor technologies or legacy systems to IBM System Storage disk products. IBM provides data migration services in increments of 2, 5 and 10 TB to ensure a successful migration that maintains data availability requirements and mitigates the risk of data loss while improving the return on investment for storage purchases.

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