Using the IBM ServicePac® family of specialized support services can help you make the most of your technology investment. Each prepackaged service includes a specific statement of scope, service agreement terms and conditions and easy to follow instructions.
- ServicePac for Essential Support
Complete Hardware and Software Support for your System x or BladeCenter servers.
- ServicePac for Warranty and Maintenance Options
Stay up and running around the clock with enhanced hardware support.
- ServicePac for Remote Technical Support Services
This service provides you with unlimited hardware and software phone support.
- ServicePac for Post-warranty Maintenance Agreement
A variety of options, with service response and duration times designed to fit your business needs.
- ServicePac for Hard Drive Retention
Retain your hard drive and its sensitive data
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System x and BladeCenter Services
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The TBR report rates IBM #1 in tech support
IBM has set the pace for x86 server service and support satisfaction by meeting high customer expectations