What we offer for remote infrastructure management services
CIOs today face the challenge of providing high-quality services while reducing their costs. Using remote services to complement in-house IT staff is one potential solution. Gartner estimates that "70% of IT support for infrastructure services can be performed from a remote location" and "remote infrastructure management services can reduce labor costs by 10% to 50%, depending on the delivery location, resulting in a 3% to 30% overall net savings, excluding one-time transition charges."
Enhance the monitoring and management of your infrastructure at +20%* less cost while freeing up IT staff!
IBM Remote Infrastructure Management Services provides a flexible, affordable suite of services to help you monitor and manage your infrastructure more efficiently and cost-effectively, either on site or from an IBM facility. Choose from three customizable service levels that allow you to pay for only the services you need—with no transformation of your existing multi-vendor environment required.
* Typical client savings based on IBM experience. Savings will vary based on current client environment, staffing and so forth.
IBM has the resources and expertise to deliver the highest quality services with predictable and consistent results.
IBM offers a global reach that is virtually without parallel, managing 206,000 midrange servers and overseeing 423 data centers worldwide. Focus is maintained on automation, easy solutioning and rapid implementation.
Start learning about your need for Remote Infrastructure Management Services (SWF, 726KB). Take this online self-assessment to help determine where you can focus to improve the efficiency and availability of your data center through enhanced monitoring and management.