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Integrated Technology Services >
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| Learn more about how you can anticipate, understand and prepare for new systems technologies which can help improve the effectiveness and efficiency of IT operations.
For over 30 years, IBM has provided leadership to the ITSM community, with early work on IT Infrastructure Library, building leading practices to assist customers in purchase evaluations. Want to see how IBM can help you? Get started with the questions below. - How can I better align my IT investments to my business objectives?
- What techniques can I apply to gain significant new insights into the strategy, technology, operations and investment alignment of the organization?
- How can IT evaluate and apply best practices?
- How can I learn more about strengths and weaknesses in my current IT environment — and get advice on how to address?
- How can I apply IT Infrastructure Library recommendations? How can I expand beyond them?
- How can I quickly adopt and incorporate new management tools — such as IBM's Configuration Control Database?
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| Previous IBM Global Business Services engagements may offer you relevant approaches, new ideas or simple inspiration. A sampling of ITSM-related engagements are listed below. Also, browse additional case studies for the industries and business functions. Enterprise architecture enables NetApp to achieve significant growth NetApp, a world leader in unified storage solutions, needed assistance with development and implementation of an enterprise architecture and a virtual team that could manage standards, vision and compliance. Transforming "the business of IT" Companies are being asked to grow revenue at a good clip while simultaneously reducing expenditures. Transforming your business to operate at this constant high level of efficiency can be an enormous challenge. Herbalife supplements its business control with a collaborative compliance management solution Herbalife engaged IBM to create a turnkey compliance portal whose flexibility, automation and powerful capabilities provides a firm foundation for the company's current and future business control needs. Schweizer Radio uses "balanced scorecard" methodology to build a strategic plan Schweizer Radio, a European public broadcasting organization, acquired the ability to manage its activities and help justify its existence with a clear strategy, managed with performance metrics developed by IBM Business Consulting Services. SKF Aerospace realigns IT with business strategy using Component Business Modeling SKF Aerospace developed a strategic roadmap to align its IT infrastructure and processes with its overall business strategy goals of improving customer focus and supply chain efficiency with the help of IBM Business Consulting Services and IBM's Component Business Modeling methodology. Browse additional case studies for industries and business functions. |  | |
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