Services to support your new IBM hardware

Make the most of your hardware environment

You have made a wise decision in purchasing IBM hardware and you're anxious to begin your journey. This new hardware will help you... - Process more transactions - Make and distribute more products - Communicate better with your employees - Secure your valuable information - Run new software - Manage your customer service systems more smoothly - Reduce down time & be more productive

Are you really ready to set sail? You need more than just hardware to reach your destination. Do you have a crew with the right skill mix? Do you have the necessary physical space, as well as power supply and equipment available? Have your storage capacity needs been analyzed? Is there an implementation plan? What about data and application migration, system back up and security?

Let's categorize these and take a look at each issue one at a time: - installation and implementation - storage and data migration - power - networking - skills and resources Installation and implementation considerations: - Hardware and software configurations, including applications and operating system - Space requirements - Cabling, heating and cooling - Implementation and test plans - Skills transfer – for the people who will run and maintain the new system

Storage, security and data migration Data migration considerations include: hardware environment refreshes, storage reclamation and consolidation. A smooth data transfer to new storage platforms means that the data and information transferred are accurate and timely, and that your business continues without disruption, while your company information is secure.

Power: Your power system design should account for equipment sizing, configuration, equipment coordination, and elimination of single points of failure. With the proper power and environmental protection you'll be able to keep your systems running even if there's a power outage.

Networking: A converged network eliminates separate voice, data and video networks and provides a foundation for innovative technologies including Internet Protocol (IP) telephony, unified messaging, call center operations and real-time collaboration solutions. With a well-designed network you can... - Share business data quickly, both internally and externally - Collaborate easily over fixed and mobile devices - Offer your customers seamless, efficient service - Increase call center efficiency

Skills and resources: Skills and resources form the fulcrum or pivot point which all the other areas depend on. Without skilled implementors in all these categories, you will not be able to chart your course or launch. IBM Support services can provide the right global team of experts with many years of combined experience in all these necessary areas. Whether its systems integration and installation; data center design and engineering; power and environmental systems consulting; or capacity planning and analysis. The IBM team can make sure that you optimize your hardware purchase.

Learn how to take back control of your business by maximizing the effectiveness of your new server and reducing total cost of ownership. You need to be prepared for changes resulting from relocation, mergers, acquisitions, right-sizing, new applications and platform shifts. This checklist can help you get up and running with little disruption to your operations so you can adapt and respond quickly. Our comprehensive solutions are designed to improve your productivity with multivendor hardware, software and networking environments, with a strong track record of success. You've made the right purchase to get you where you want to go. IBM can provide the expert crew with the right capabilities and knowledge to help you chart the course and set sail. Support services with us means smooth sailing for you.

Take advantage of IBM's global support and fully integrated suite of capabilities.
Give us a call at 1-800-IBM-7080, Mention 6C0EDW02.

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