Worldwide locations

Internet Security Systems around the world:

North & Central America

Corporate Headquarters	IBM Internet Security Systems 6303 Barfield Road Atlanta, GA 30328 United States Technical Support Tollfree: +1-888-447-4861 Phone: +1-404-236-2700 E-mail: support@iss.net Sales Tollfree: +1-800-776-2362 E-mail: sales@iss.net General Inquiries Tollfree: +1-888-901-7477 Phone: +1-404-236-2600 Emergency Response Services 24-Hour Hotline If you are currently experiencing a security emergency such as a network intrusion, compromised data, employee theft, or a worm outbreak, call the ISS Emergency Response Team right now. Tollfree: +1-888-241-9812 Website Feedback E-mail: webmaster@iss.net Directions
Canada	IBM Internet Security Systems Canada 3600 Steeles Street, East Markham, Ontario L3R 9Z7 Canada Phone: +1-888-901-7477 E-mail: sales@iss.net
Caribbean	IBM Internet Security Systems 6303 Barfield Road Atlanta, GA 30328 United States Phone: +1-800-776-2362 or +1-404-236-3138 E-mail: issamericalatina@iss.net
Mexico	IBM Internet Security Systems, S. de R.L. de C.V. Blvd. Avila Camacho No. 36 Piso 10 Torre Esmeralda II Col. Lomas de Chapultepec C.P. 11000 Mexico D.F. Phone: 001-800-973-2415 Fax: +52 55 9171 1699 IBM Internet Security Systems, S. de R.L. de C.V. Batallón de San Patricio #109 Col Valle Oriente Municipio de San Pedro Garza Garcia Monterrey Nuevo León C.P. 66260 Mexico Phone: +52-81-8625-6675 Fax: +52-81-8625-6699 Phone: +52 (81) 8625-6675 E-mail: issamericalatina@iss.net
United States	IBM Internet Security Systems 6303 Barfield Road Atlanta, GA 30328 United States Phone: +1-888-901-7477 or +1-404-236-2600 Sales: +1-800-776-2362 E-mail: sales@iss.net Directions IBM Internet Security Systems Federal Office 12950 Worldgate Dr., Suite 100 Herndon, VA 20170 United States Phone: +1-703-925-2000 Fax: +1-703-925-2019

South America

If you do not see your country listed, please contact IBM Internet Security Systems Latin America at issamericalatina@iss.net.

Latin America Headquarters	IBM Internet Security Systems 6303 Barfield Road Atlanta, GA 30328 United States Technical Support Tollfree: +1-888-447-4861 Phone: +1-404-236-2700 E-mail: support@iss.net Emergency Response Services 24-Hour Hotline If you are currently experiencing a security emergency such as a network intrusion, compromised data, employee theft, or a worm outbreak, call the ISS Emergency Response Team right now. Phone: +1-602-220-1440 Sales & General Inquiries Phone: +1-404-236-2709 Fax: +1-509-756-5406 E-mail: isslatam@iss.net Directions
Andes Region	IBM Internet Security Systems 6303 Barfield Road Atlanta, GA 30328 United States Phone: +1-404-236-2709 Fax: +1-509-756-5406 E-mail: issamericalatina@iss.net
Argentina	IBM Internet Security Systems Argentina Bouchard 599 Piso 20� Of. 2036 City: Buenos Aires Postal Code: C1001AFB Argentina Phone: +54-11-4850-1266 / 1267 Fax: +54-11-4850-1201 E-mail: issamericalatina@iss.net
Bolivia	IBM Internet Security Systems Chile Alc�ntara 200, 6� Piso 755-0159 Las Condes Santiago Chile Phone: +56 (2) 3702989 Fax: +56 (8) 5006743 E-mail: issamericalatina@iss.net
Brazil	IBM Internet Security Systems Ltda Av. Na��es Unidas, n� 12.901- 9� andar Torre Norte CEP: 04578-903 S�o Paulo - SP Brazil Phone: +55-11-5509-4242 Fax: +55-11-5509-4245 E-mail: issbrazil@iss.net IBM Internet Security Systems Ltda Av. Rio Branco, 1 - 12� andar CEP: 20090-003 Rio de Janeiro - RJ - Brasil Phone: +55-21-2588-8048 Fax: +55-21-2588-8108 E-mail: issbrazil@iss.net IBM Internet Security Systems Ltda Corporate Financial Center SCN - Quadra 02 - Bloco A 5� Andar - CJ. 503 e 504 CEP: 70.712-900 Brasilia - DF - Brasil Phone: +55-61-329-6328 e 329-6329 Fax: +55-61-329-6199 E-mail: issbrazil@iss.net
Chile	IBM Internet Security Systems Chile Alc�ntara 200, 6� Piso 755-0159 Las Condes Santiago Chile Phone: 1-2300-200408 Fax: +56 (8) 5006743 E-mail: issamericalatina@iss.net
Colombia	IBM Internet Security Systems Colombia Calle 98 No 22-64 Of 410 Edificio Calle 100 Bogot� Colombia Phone: 01800-944-0579 Fax: +57-1-6919637 E-mail: issamericalatina@iss.net
Ecuador	IBM Internet Security Systems Colombia Calle 98 No 22-64 Of 410 Edificio Calle 100 Bogot� Colombia Phone: +57-1-6362644 Fax: +57-1-6919637 E-mail: issamericalatina@iss.net
Paraguay	IBM Internet Security Systems Argentina Bouchard 599 Piso 20� Of. 2036 City: Buenos Aires Postal Code: C1001AFB Argentina Phone: +54-11-4850-1266 / 1267 Fax: +54-11-4850-1201 E-mail: issamericalatina@iss.net
Peru	IBM Internet Security Systems, Inc. Alc�ntara 200, 6� Piso 755-0159 Las Condes Santiago Chile Phone: +56-2-3702989 Fax: +56-8-5006743 E-mail: issamericalatina@iss.net
Uruguay	IBM Internet Security Systems Argentina Bouchard 599 Piso 20� Of. 2036 City: Buenos Aires Postal Code: C1001AFB Argentina Phone: +54-11-4850-1266 / 1267 Fax: +54-11-4850-1201 E-mail: issamericalatina@iss.net
Venezuela	IBM Internet Security Systems Colombia Calle 98 No 22-64 Of 410 Edificio Calle 100 Bogot� Colombia Phone: +57-1-6362644 Fax: +57-1-6919637 E-mail: issamericalatina@iss.net

Europe

If you do not see your country listed, please contact Internet Security Systems EMEA headquarters at isseur@iss.net.

EMEA Headquarters	Internet Security Systems NV Ringlaan 39 bus 5 1853 Strombeek-Bever Belgium Support Phone: +1-404-236-2700 E-mail: support@iss.net Emergency Response Services 24-Hour Hotline If you are currently experiencing a security emergency such as a network intrusion, compromised data, employee theft, or a worm outbreak, call the ISS Emergency Response Team right now. Phone: +1-602-220-1440 Sales & General Inquiries Phone: +32-2-479-67-97 Fax: +32-2-479-75-18 E-mail: isseur@iss.net Directions
Belgium	Internet Security Systems NV Ringlaan 39 bus 5 1853 Strombeek-Bever Belgium Phone: +32-2-479-67-97 Fax: +3-2-479-75-18 E-mail: be-info@iss.net Directions
France	Internet Security Systems IBM Tour Descartes - Etage 19 B 2 avenue Gambetta 92066 Paris La D�fense Cedex France Phone: +33-1-49-05-70-00 Fax: +33-1-49-05-60-28 E-mail: fr-info@iss.net Directions
Germany	Internet Security Systems GmbH Miramstrasse 87 D-34123 Kassel Germany Phone: +49-561-57087-0 Fax: +49-561-5708718 E-mail: de-info@iss.net Directions
Italy	Internet Security Systems Srl Via L. Tolstoi, 72 20146 Milan Italy Phone:+39-02-42290950 Fax: +39-42290919 E-mail: italy-info@iss.net Directions Internet Security Systems Srl Via G.A. Longhin, 103 35129 Padova Italy Phone: +39-049-8073066 Fax: +39-049-8073066 E-mail: italy-info@iss.net Internet Security Systems Srl Via Leone XIII, 95 00165 Roma Italy Phone: +39-06-39870282 Fax: +39-06-39870287 E-mail: sales-italy@iss.net
Luxembourg	Internet Security Systems NV Ringlaan 39 bus 5 1853 Strombeek-Bever Belgium Phone: +32-2-479-67-97 Fax: +32-2-479-75-18 E-mail: be-info@iss.net Directions
Netherlands	Internet Security Systems BV Barbizonlaan 83-85 2908 ME Capelle a/d IJssel Netherlands Phone: +31-0-10-286-26-00 Fax: +31-0-10-286-26-06 E-mail: nl-info@iss.net
Poland	Internet Security Systems Poland Wisniowy Business Park Budynek E Ilzecka 26 02-135 Warszawa Poland Phone: +48-22-5757055 Fax: +48-22-5757001 E-mail: pl-info@iss.net
Russia	Internet Security Systems NV Ringlaan 39 bus 5 1853 Strombeek-Bever Belgium Phone: +32-2-479-67-97 Fax: +32-2-479-75-18 E-mail: isseur@iss.net
Spain	Internet Security Systems Iberia, S.L. C/ Chile, 10. Ofic. 102 Edificio Madrid 92 28290 Las Rozas. Madrid Spain Phone: +34-916369879 Fax: +34-916368087 E-mail: es-info@iss.net
Sweden	Internet Security Systems Nordic AB Solna Strandv�g 78 171 54 Solna Sweden Phone: +46-8-505-212-50 E-mail: se-info@iss.net
Switzerland	ISSX Internet Security Systems AG Vulkanstrasse 106 CH-8010 Zurich Switzerland hone: +41-(0)-58-333-80-32 Fax: +41-(0)-58-333-80-32 E-mail: ch-info@iss.net
UK/Ireland	Internet Security Systems Ltd. Quayside House Thames Side SL4 1QN Windsor Berkshire United Kingdom Phone: +44-1753-845100 Fax: +44-1753-845101 E-mail: uk-info@iss.net Directions

Middle East

The ISS Middle East LLC office in Egypt supports: Bahrain, Egypt, Jordan, Kingdom of Saudi Arabia, Kuwait, Lebanon, Qatar, Sultanate of Oman, Iraq, Yemen, United Arab Emirates and the rest of the Middle East.

If you do not see your country listed, please contact Internet Security Systems EMEA headquarters at isseur@iss.net.

ISS Middle East LLC
PO Box 12311
59 Iran Street
Dokki, Giza
Egypt

Support
Phone: +1-404-236-2700
E-mail: support@iss.net

Emergency Response Services 24-Hour Hotline
If you are currently experiencing a security emergency such as a network intrusion, compromised data, employee theft, or a worm outbreak, call the ISS Emergency Response Team right now.

Phone: +1-602-220-1440

Sales & General Inquiries
Phone: +2-02-760-7011
Mobile: +2-010-388-77-82
Fax: +2-02-760-7013
E-mail: MiddleEast-info@iss.net

Africa

The Internet Security Systems EMEA headquarters in Belgium supports Africa.

Internet Security Systems NV
Ringlaan 39 bus 5
1853 Strombeek-Bever
Belgium

Support
Phone: +1-404-236-2700
E-mail: support@iss.net

Phone: +1-602-220-1440

Sales & General Inquiries
Phone: +32-2-479-67-97
Fax: +32-2-479-75-18
E-mail: isseur@iss.net

Directions

Asia

If you do not see your country listed, please contact Internet Security Systems Asia Pacific headquarters at jp-sales@iss.net.

Asia Pacific Headquarters	Internet Security Systems JR Tokyu Meguro Bldg. 3-1-1 Kami-Osaki, Shinagawa-ku Tokyo 141-0021 Japan Support - Asia Pacific & the Philippines Phone: +1-404-236-2700 E-mail: support@iss.net Support - Japan Phone: +81-3-5740-4065 Fax: +81-3-5487-0745 E-mail: support@isskk.co.jp Emergency Response Services 24-Hour Hotline If you are currently experiencing a security emergency such as a network intrusion, compromised data, employee theft, or a worm outbreak, call the ISS Emergency Response Team right now. Phone: +1-602-220-1440 Sales & General Inquiries Phone: +81-3-5740-4050 Fax: +81-3-5487-0711 E-mail: sales@isskk.co.jp
China	IBM ISS, Global Technology Services, Greater China Group 25/F IBM Tower Pacific Century Place 2A Gong Ti Bei Road, Chaoyang District Beijing 100027, PRC Phone: (86-10) 6539-1188 Fax: (86-10) 6539-1693
Hong Kong	IBM Internet Security Systems IBM China/Hong Kong Ltd. 10/F PCCW Tower, Taikoo Place 979 King's Road Quarry Bay, Hong Kong Phone: +852-2825-6222 Fax: +852-2889-1616 E-mail: iss-hk@iss.net
India	IBM India Pvt. Ltd. 12, Subramanya Arcade, Block 'A' Bannerghatta Main Road Bangalore - 560 029, India Phone: +91-80-22063000, 22063225 Fax: +91-80-26787218 E-mail: poonachamc@in.ibm.com
Korea	IBM Korea, Inc. The MMAA B/D, 467-12, Dogok-dong Gangnam-gu, Seoul, Korea Phone: +82-2-3781-4187 Fax: +82-2-3781-5101
Singapore	IBM Internet Security Systems 9, Changi Business Park Central 1 The IBM Place Singapore 486048 Phone: +65-6481-6996 Fax: +65-6481-5995 E-mail: issasia-info@iss.net Support e-mail: support@iss.net Education e-mail: issasia-training@iss.net
Taiwan	IBM Taiwan Corporation 3.4F, No. 7, SongRen Road Taipei, Taiwan ROC Phone: +886-2-8723-8888 Fax: +886-2-2720-0577

Australasia

The Australasia office supports: Australia, New Zealand and Oceania.

Internet Security Systems Pty Ltd.
Level 6, 15 Astor Terrace
Spring Hill Queensland 4000
Australia

Support
Phone: +1-404-236-2700
E-mail: support@iss.net

Phone: +1-602-220-1440

Sales & General Inquiries
Phone: +61-0-7-3838-1555
Fax: +61-0-7-3832-4756
E-mail: aus-info@iss.net