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Client testimonials
Read what clients are saying about Business Process Services.
Case study

Visteon
Christine Ohar-Palo, Global Director of Order-to-Cash

"Since becoming an independent company in 2000, Visteon has been aggressively pursuing the independent transition of our innovative solution that offered Visteon a rapid, flexible infrastructure to support the complex requirements tied to the spin-off. This management contract (with IBM) enables Visteon Company's core business, while simultaneously driving performance improvements within operations, enabling us to better serve our customers. This agreement supports Visteon goal of being a competitive, fast and flexible Tier 1 automotive supplier."

Lucent Technologies
Len Rinaldi, CFO and Vice-President of EMEA, Lucent Technologies

"IBM has improved our operation by pinpointing where disputes are occurring, and who's responsible for resolving them. I think that overall, they've helped us shed 10% of our finance resources, while improving our asset management perspective by 40%. That's freed up tens of millions of dollars in working capital."

Cisco Systems
Former Finance Director for Worldwide Financial Systems

"We chose IBM over other outsourcing providers because they have a proven track record of providing powerful solutions focused on business outcomes, which impact us across the whole company, not just inside the back office."


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