The Dragon hotel uses smart card technology to deliver a world-class, personalized experience.
IBM Integrated Communications Services helped The Dragon Hotel improve operational efficiency and productivity, and create a unique customer experience by integrating networks, expanding PDA system, self check-in kiosks, interactive television, and personalized guest room access and control systems.
European Electronics Retailer Integrates network for Italian stores
IBM performed the planning, design, and systems integration of a Cisco Unified Communications and Siebel CRM solution that unites all point of sale systems for this retailer, including 80 stores, a virtualized contact center, and online shopping channels.
Syracuse City School District provides a lesson in reinvention
IBM and Cisco deliver wireless and broadband communications systems deployed across 35 sites, providing a flexible platform for teaching innovations and helping make teachers more responsive to students.
The IBM team replaced and installed the core Cisco routing and switching equipment as well as implemented a Cisco IP Telephony solution, based on an IBM e-server series, together with Cisco Unified Messaging Software.
Credit Union Australia turned to IBM and Cisco to provide the IP telephony solution flexible and robust enough to support future needs, integrating both voice and data into a single network. A key benefit of the CUAs' new IP telephony solution is improved customer service.
Tilburg answers tomorrow's communication needs with an IBM and Nortel solution
The City of Tilburg turned to IBM and Nortel to provide a reliable, scalable LAN to support all municipal data needs. The converged network and VoIP telephony solution is reducing maintenance costs, increasing availability of municipal workers, and laying the foundation for future IT improvements.
The Municipality of Hørsholm turned to IBM and Cisco to provide the IP telephony solution to link the municipality’s 40+ institutions in a large fibre-based telephony and data network. The solution provides tangible time and costs savings, and prepares them for the move to unified communications.
Unified Communications Center centralizes Washington, D.C. emergency response call-center services
The district engaged IBM and Avaya to build the data and telecommunications infrastructure for a new, state-of-the-art 911/311 contact center, providing a command center for coordination of agency efforts, improving utilization of district resources and public funding, and improving public safety.
IBM to Deploy Unified Communications Solutions for IDEA Cellular
The IBM-Cisco solution will enable IDEA Cellular to realize significant benefits through real-time collaboration in first-of-its-kind implementation of Cisco Unified MeetingPlace in India.
IBM reaps business benefits and major cost savings from unified communications and collaboration
With a highly distributed workforce and a culture defined by collaborative knowledge sharing and teaming, IBM has found real-time communication to be a business-critical requirement.
Wildlife Sanctuary Improves Animal Care and Raises Public Awareness with IBM and Cisco Solutions
The IBM-Cisco solution brings the Carnivore Preservation Trust (CPT) wildlife sanctuary the latest in unified communications, providing enriched communications, remote access, and increased productivity for employees and volunteers.
Bath Central School District creates 21st-century learning platform with IBM converged communications
IBM and Cisco deliver a flexible, IP-based system unifying voice, text and video communications on a single platform, including streaming video, conference calls, faxes, e-mails, and interactive distance learning.
