Service detail
How can you better manage your storage technologies to improve service delivery, avoid audit exposures and address the challenge of maintaining highly skilled staff? IBM Novus Enterprise Standardization Program (ESP) provides your staff with out-of-the-box technical and procedural documentation that can be easily used and accessed to effectively manage four common IBM storage environments.
Highlights
 |  | | Enhances storage management and minimizes staffing challenges with access to an enterprise wide knowledge library of standardized best practices |
| | | Facilitates audit readiness with repeatable processes and workflows that promote consistent task execution |
| | | Supports a dynamic storage infrastructure with easy to add wiki-based technology modules to support access, maintenance and process enforcement |
Streamlining your storage and backup management with modular, technology-specific best practices
Without a common and repeatable approach in the delivery of operational storage support activities, you risk decreased availability, outages, operational inefficiency and failed audits. Training new and existing personnel on new technologies can also lead to higher operational costs. To gain control over diverse storage technologies, you need to adopt efficient processes and practices that mitigate the greatest threat to your infrastructure—human error.
IBM Novus Enterprise Standardization Program (ESP) provides a standard set of best practices for storage and backup processes. With a Web-based wiki interface, ESP offers defined technical procedures and easy-to-follow steps for ongoing management. ESP can help you reduce the frequency of outages, lower costs, improve availability, capitalize on your storage resources, and respond more swiftly, securely and cost-effectively to support dynamic IT environments.
Technology modules include support for four common IBM storage environments:
- IBM Tivoli® Storage Manager
- IBM System Storage™ SAN Volume Controller
- IBM Softek Transparent Data Migration Facility (TDMF®)
- IBM XIV® Storage System
