Service detail
IBM Express™ Remote Managed Infrastructure Services (ERMIS) is a suite of services designed specifically for medium-sized businesses to enable remote monitoring, managing and reporting on select IT infrastructure components. Co-delivered by IBM and the IBM Business Partners, this easy-to-acquire and -deploy standardized solution leverages unique, patent-pending IBM technologies, expertise and industry-certified, proven management processes. Additionally, IBM ERMIS leverages global delivery capabilities to provide you with a seamless implementation, reduced operational costs and enhanced infrastructure availability at a low monthly cost. IBM also offers
IBM Server Managed Services – remote managed infrastructure, a more advanced, pre-configured yet customizable service that's designed to meet the more complex needs of large enterprises.
Highlights
- Relieves your IT operational burden, freeing your staff to focus on your core business
- Enhances IT availability, visibility and control while helping predict and reduce costs, with five configurable services
- Designed to provide a seamless, quick implementation for medium-sized businesses to accelerate time to value
Enhancing IT service performance
with specialized remote infrastructure monitoring and management
Today's complex IT infrastructures require specialized expertise in domains ranging from networks and servers to applications and application infrastructures. To remain competitive, organizations need to increase operational efficiency and become more flexible to quickly adapt to growth and changes in the environment. But with limited budgets to retain skilled IT specialists, it can be difficult to manage complex IT solutions to support mission-critical business requirements.
IBM Express™ Remote Managed Infrastructure Services (ERMIS) offers five cost-predictive, configurable services, designed specifically for businesses with 100 to 1,000 employees, to help you enhance your IT value through cost-effective remote monitoring, management and reporting for your IT infrastructure. IBM can provide proven technology and methodologies to proactively monitor your networks, servers, applications, application infrastructures and unified communications, around-the-clock. We can also offer management capabilities for your servers, networks and unified communications infrastructures. IBM’s highly skilled, certified teams can enhance the value of your IT services through the use of automated notifications, as well as timely remote problem determination and remediation. This can help you quickly implement these services to realize their benefits, which can include:
- Enhanced infrastructure availability, visibility and control of your IT environment.
- Reduced, more predictable IT costs and more productive use of IT staff resources.
