Gain a single point of entry for integrated technical support designed to speed problem identification and resolution and improve the flexibility, efficiency and cost-effectiveness of your integrated IT infrastructure
Integrated solutions can require sophisticated support. Access to integrated technical support helps you fix software or hardware problems in less time, as well as learn how to troubleshoot and manage your integrated IT infrastructure more effectively.
IBM Solution Support Services for integrated support provides your internal IT staff with direct access to the expertise required to support an integrated IT environment. You have a single point of entry for support to address technical issues that may be rooted in a variety of sources, including IBM System x™, IBM System i™, IBM System p™ and IBM System z™ servers and IBM System Storage™ devices running IBM AIX®, IBM i5/OS®, IBM z/OS®, Microsoft® Windows® and/or Linux® operating systems. With help from IBM, you can:
Rely on technical support that’s available 24x7
Speed time to repair
Improve hardware and software availability
Manage one integrated contract at a single price
Free up internal IT staff to focus on core business needs.
