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Solution Support Services for Evolution Robotics Retail LaneHawk

Get direct access to trained, centralized IBM software and hardware experts through a single point of contact for your LaneHawk retail loss-prevention solution

Service detail

Multivendor problem management in retail environments can be challenging, time consuming and expensive.

IBM Solution Support Services for Evolution Robotics Retail LaneHawk provides a single point of entry for comprehensive solution support for your LaneHawk retail loss-prevention solution, helping save you time and aggravation. The service includes:

  • Integrated technical support
  • Support for multivendor hardware and software
  • Broad technical troubleshooting skills available from a single service provider
  • A dedicated team of highly skilled service technicians
  • A single point of contact to serve your entire retail environment
  • Technical support available 24x7
  • Choice of remote or onsite support
  • Retail specialists on call at our Retail Store Support Competency Center

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