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| Solution Support Services for Virtual Client Solution – System xManage multivendor hardware and software smoothly and efficiently with single-point accountability and 24x7 technical assistance that can help reduce downtime, lower costs and free up IT staff |
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Service detail Multivendor problem management in virtual client solution environments can be challenging, time consuming and expensive. IBM Solution Support Services for Virtual Client Solution – System x provides a single point of entry for comprehensive solution support, helping save you time and aggravation. The service includes a customized support plan, initial problem determination, problem coordination and ownership, and back-end integration support, as well as: - Problem diagnosis for products in the IBM Virtual Client Solution for IBM System x™ server environments, including IBM hardware, software, middleware and operating systems; original equipment manufacturer technology; and certain independent software vendor applications*
- 24x7 technical assistance for mission-critical problems
- Cost-competitive, "per-seat" pricing.
* Base maintenance on hardware and software that comprise the Virtual Client Solution for System x servers is a prerequisite. |
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