ServicePac for Warranty and Maintenance Options: Prerequisites

• Your machine type/model and serial number are required before your transaction can be processed.
• For onsite 24x7x2 hour service for servers and server peripherals, equipment must be in one of the eligible U. S. metropolitan locations.
• Warranty service upgrades (WSU) can be ordered only for machines that were released and purchased in the United States.
• Warranty service upgrades must be purchased during your original product warranty period and the service period begins with the date of equipment purchase.
• Upgrade services are available only for the machines listed in the supported products list. Special bid machines are not eligible.
• Only non-configured server peripherals are eligible for warranty service upgrades.

View Supported Products List (356KB)
View eligible U. S. metropolitan locations (57KB)
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Need help finding your machine type, model or serial number? Your machine identification and serial number label can usually be found on the rear or bottom of your machine. Additionally, you may try our warranty lookup.