This suite of services supports all aspects of information technology (IT) asset acquisition. IBM works closely with you to enable you to enforce compliance and consistency in your environment. An electronic catalog can be configured and implemented that reflects the products, services and pricing for your specific IT standards.
Highlights
Requisition assistance - enables the enforcement of technology acquisition standards, routes end-user technology requests for on-line approval and forwards approved requests for order placement.
Order Desk - provides a single point of contact to receive orders, verify customer approvals and place approved orders with the equipment supplier of the customer's choice.
Order Management - includes order placement and tracking, order status, change order processing, invoice reconciliation, and equipment acceptance tracking
Other Acquisition Services - includes asset data capture, reporting, customer catalog maintenance and requisition tool application support.
Information about all IT assets acquired through our acquisition services is sent to a central database to ensure accuracy and continuity within your asset management process. Our services also take advantage of electronic data interchange (EDI) and XML transaction sets for efficient order placement and accurate acquisition data.
