ServicePac for Remote Technical Support Services

When it comes to installing and maintaining your systems, devices and software environment, you need precise information and fast answers to complicated questions. IBM technical specialists provide expert support, and can help reduce the complexity of implementing your hardware and software solution.

Toll-free access to live technical experts

Unlimited calls and unlimited callers

Fast, precise answers and problem resolution

Hardware, software and services support from a single source

Competitively-priced, predictable support costs

IBM Remote Technical Support Services offers comprehensive hardware and software support for the following:

• ServicePac for System x® – Includes support for System x, IntelliStation®, and BladeCenter® running Microsoft® Windows®, Linux® or IBM Director
• ServicePac for System x with Datacenter – Includes support for IBM Datacenter Scalable Offering for Microsoft Windows
• ServicePac for System x with VMware – Support for VMware products, Microsoft Windows, Linux and IBM Director
• ServicePac for Applications–Support for Microsoft SQL Server, Exchange Server and Small Business Server
• ServicePac for Storage Devices –Support for storage disk systems

IBM technical support experts have high-end skills and knowledge to assist you with how-to usage, installation, configuration and software defects. With unlimited calls and unlimited callers, anyone at your company can call as often as needed and receive quick and efficient responses

View pricing details and our supported products list (206KB)
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