IBM® offers more than 100 prepackaged and customized services to help you simplify the complexity of managing maintenance within your host- and network-centric multivendor hardware environment.
Highlights
Single price, single contract and single invoice for the scope of service
Integration of customer help desk application with the IBM call management system
Consolidated performance tracking and reporting
Transition management services
Project management for integrated maintenance activities
We provide a single point of contact and support for a comprehensive solution that helps optimize your hardware investments.