Converged communications services - video communications - telepresence and managed telepresence

For greater executive and employee collaboration—across town or around the globe—you need a telepresence solution that is easy to use, without the need for a huge up-front investment or skills to implement and operate. IBM Converged Communications Services – video communications – telepresence services will design, implement, operate and manage an integrated solution based on Cisco TelePresence™ for better business efficiency and agility.

Delivers an easy-to-use, immersive video solution that helps improve collaboration, productivity and decision-making, and reduces the need for business travel

Optimizes use and return on investment through integration with enterprise scheduling applications and other video communication systems

Financing available to provide a single, leveled payment flow and alleviate the need for a large up-front capital investment

Services from IBM include:

• Telepresence strategy and assessment—site surveys, room readiness assessments, network readiness assessments, network path qualification, solution approach
• Telepresence architecture and design—network design, telepresence solution architecture and design, facilities planning, service and support design, and implementation planning
• Telepresence implementation—rollout and installation, integration, certification, acceptance testing, administration and end-user training
• Telepresence managed services—end user help desk and concierge services, as well as both proactive and reactive maintenance support..

 

In today’s business environment, real-time video communications helps bridge barriers of geography, culture and location, to provide effective meeting and collaboration solutions. However, these video solutions can be complex to implement, often requiring specialized skills not always present in-house. Bringing together several different disciplines in video technology—such as networking, telecommunications and solution integration—is challenging to coordinate. And, many service providers cannot offer the flexibility, features or geographic coverage that you need. Further, some of these solutions may require a large up-front capital investment that may be difficult to justify when the benefits of the solution are realized over a number of months. 

Telepresence services from IBM can help you implement and support a high-definition, point-to-point or multipoint video communications solution that combines innovative video, audio and interactive elements to deliver a real-time, life-like environment. The telepresence solution is integrated with enterprise calendaring for simplified scheduling and an easy-to-use telephone interface to launch meetings with the push of a button. Using Cisco TelePresence technology, our solution includes fully integrated services, from assessment through design, network upgrades, telecommunications service and telepresence implementation, to operation, support and maintenance of your telepresence solution. By better aligning your costs to the benefit stream, our solution reduces the strain of a large up-front capital investment on your budget. IBM’s solution can be sized and scoped to address your particular needs, with the flexibility and modularity to add components or services as you need them.

 

Learn more about:

• IBM and Cisco unified communications solutions
• Telepresence meeting solution from IBM and Cisco