Service detail
IBM Converged Communications Services – IP telephony and managed IP telephony provide the design, deployment and management services necessary to prepare your network to handle voice, data and video over one, high-speed platform, helping to enhance efficiency and business value.
Highlights
 |  | | Consulting and planning services designed to align IP telephony strategies with business objectives |
| | | Network integration services for preparing networks for IP telephony |
| | | Deployment services for integrating IP telephony into a production environment and optimizing the performance, availability and reliability of your IP telephony network |
| | | Managed services for simplifying the monitoring, management and maintenance of your IP telephony infrastructure, and reducing management costs |
IBM can help you design, deploy and manage an IP telephony infrastructure that can help reduce the costs associated with managing and maintaining separate voice and data equipment and networks, and increase the productivity of your employees. IBM Converged Communications Services – IP telephony focuses on network preparation and design and the deployment of desktop IP phones, PC softphones, voice over wireless local-area-network (LAN) phones, and person-to-person video telephony — all of which form the foundation for innovative converged communications environments.
Delivered by trained and experienced network consultants, architects and specialists, IP telephony services can provide end-to-end lifecycle services for IP telephony solutions. We can assess your needs, help you identify the available alternatives, and create an IP telephony solution architecture and design, as well as develop a proposal for implementation.
When you’re ready to implement your design, our experienced network integration and deployment services team can draw on our extensive project management and subject matter expertise to put your solution into a production environment. And our managed services can deliver around-the-clock, proactive monitoring, management and maintenance of your infrastructure with a help desk to support you, even across globally distributed locations in multiple languages.
