Business process dashboard and scorecard design and implementation is one of four core business process management (BPM) enabled by service-oriented architecture (SOA) services that are interchangeable and can be deployed independently or in combination — so there's no set entry point. These services are designed to ensure business processes are optimized and aligned with company objectives and will help you:
Assess and document current processes and model and simulate new processes using "what if" scenarios
Govern the entire lifecycle of business processes using policies, standards and guidelines
Evaluate the deployed business processes against the stated operational and performance objectives to identify areas of potential improvement
Deliver critical, real-time business data to business leaders using dashboards and scorecards
Business process dashboard and scorecard design and implementation from IBM can help you gain more insight into your business operations as the business runs. With this offering, you can define and capture valuable business data that can then be delivered to end users via role-based business dashboards and key performance indicators (KPIs). KPIs can be used to build scorecard views for all levels of the business, so that business line leaders have a clear view of the state of the business. Using executive dashboards and scorecards, you can view, monitor and ensure process performance and make real-time decisions about process operations.
