Service detail
New technologies. Mission adjustments. Changes in size or budget. Each of these tactics can be a result of the large, strategic initiatives which your organization may be adopting to realize new business models and/or dramatic business improvement. Success, however, depends largely on your company’s ability to give attention to all areas of operations and make profound shifts in organizations and people.
Highlights
 |  | | Lead/cycle time reduction |
IBM Lean Sigma is more than just a set of tools or a training initiative. It enables real, tangible cultural change that effectively sustains continuous improvement. We apply Lean Sigma to manufacturing, finance, legal, human resources, product development and engineering, material supply and subcontracting, R&D, customer relationship management, vendor/supplier management, and logistics and distribution.
Our Lean Sigma methodology is based on a proven, data-driven approach providing a structure to problem solving. The fact-based method reveals the root cause—which when corrected yields the significant, tangible results in a relatively short period of time. Typical results include improvements in customer satisfaction, increased efficiencies, consistency in the end product or service, and the ability to reduce costs or re-deploy resources. It’s all about making your enterprise a customer-focused, consistent organization that is more effective in your delivery of products and services.
The people of IBM Global Business Services leverage a substantial degree of experience in the public sector along with extensive success in implementing strategy and change services. In fact, our Master Black Belts, and Black Belts, have successfully completed over 100 Lean Sigma implementations worldwide.
IBM Lean Sigma
We invite you to learn more about how IBM Lean Sigma can be applied enterprise-wide to expose areas of improvement, better align resources and ultimately restructure organizational needs which better directly support your customers and vision.
Our approach provides professional expertise necessary to deliver and also replicate business transformation solutions across your organization in order to maximize your benefit, while minimizing your investment.
IBM Lean Sigma offers tangible benefits:
| • Throughput improvement | 10-50% |
| • Lead/cycle time reduction | 50-75% |
| • Reduced operating costs | 15-40% |
| • Lead time reduction | 50% in order fulfillment |
| • Reduced product development time | 35 to 50% |
| • Reduced physical space | 35 to 50% |
| • Increased first-pass yield | 5 to 15% |
To learn more about IBM's Lean Sigma for Public Sector, please email:
Monica Painter: monica.painter@us.ibm.com
Mark McDonald: markmcd@us.ibm.com
