Supply chain operations

Supply chain operations provide organizations with the ability to recognize operational improvements across many areas of their value chain.

Focus areas range from customer service, product quality, cycle time, asset utilization, and operational flexibility to finance and promotions management.

Our supply chain management services comprise a full range of operations offerings, including:

• Operations improvement and transformation
  Design and implement processes across all elements of a company's extended supply chain, including:
  • Supply/demand integration
  • Manufacturing
  • Customer fulfillment
  • Inventory management
  • Order management
  • Sourcing
• Asset management
  Solutions to manage the maintenance and repair operations for an enterprise's capital assets, including equipment, inventory and human resources associated with maintaining those assets. Goals are:
  • Greater equipment and facility utilization
  • Improved production capacity
  • Lower operating cost
• Distributed or consolidated order management
  Link customers to all areas of supply chain by focusing on solutions that enable clients to build new cross-functional, cross-enterprise and multi-channel processes on top of existing investments in transactional systems. The goal is to enable the visibility and efficient management of customer and product information across the new extended network.
• Demand management
  Design and implement processes and solutions intended to enhance revenue and profitability by optimizing:
  • Sell through
  • Inventory
  • Product mix
  • Product pricing
  • Promotional management
• Service lifecycle management
  The planning and efficient management of spare parts inventory, including after sales support of service parts and reverse logistics planning.
• e-Production
  By connecting the shop floor to the intra- and inter-enterprise business systems, aims to:
  • Reduce manufacturing costs
  • Improve visibility of factory capacity
  • Reduce product and consumable inventories
  • Tightly link manufacturing output to market demand
• Lean manufacturing assessment and implementation
  Focus on manufacturing operations by looking at:
  • Schedules
  • Product and part flow
  • Process
  • Pull systems
  • Kanbans
• Supply chain event management
  We can help your organization build an adaptive, responsive supply chain. Sense-and-respond capabilities address end-to-end supply chain variability issues by helping you track supply chain events in realtime with increased visibility. Events can be aligned against key performance indicators, as well as to identify exceptions. We also provide optimized operational alternatives or corrections that you can apply across your company's entire supply chain.
• Custom analytics and optimization
  Supply chain execution systems can be dynamically reconfigured with realtime data feeding the decision process and intelligent agents taking action without human intervention. In addition, our business analyst and operations research capabilities have assisted clients develop unique solutions for optimizing aspects of their business where "off the shelf" approaches do not apply.

Key supply chain operations software vendors include Datastream, i2, Manugistics, MRO, Retek, SAP, Xelus, and Yantra.