This is a proven, professionally managed backup and recovery service that includes enterprise-quality hardware, software, installation, provisioning and operational support. It is a turnkey service that meets the 24x7 data protection needs of clients and is hosted by IBM in disaster recovery centers worldwide. The service includes:

• Utility data protection model—clients pay only for the services they use
• Automated, professionally managed backups, including one weekly full and six daily incremental backups
• User-initiated restores with optional IBM assistance
• Offsite vaulting of full monthly backups for three months
• IBM's team of dedicated engineers, technicians and support staff, which keeps a pulse on technology trends, rigorously tests alternatives for reliability, and then provides proactive, preemptive 24x7 monitoring and management
• IBM's use of stringent internal processes to keep data safe as evidenced by our Statement on Auditing Standards (SAS) 70 II certification