In today's resilient world, organizations must adapt and respond to challenges as well as opportunities. As technology advances and allows us to blur the lines between high availability and recovery, your response plans and procedures must reflect this environment. Resilience has created a new definition of "disaster" and your documentation must accommodate this change.

Develop a cross-enterprise resilience plan

Create a roadmap to follow as you identify incidents and track them to conclusion

Document and exercise technical procedures

React quickly and effectively to an unexpected, extended IT outage

IBM's resilience plans and procedures development creates a road map for your organization to follow as you identify incidents and track them through to a responsible conclusion. Our consultants help you to interlock your business strategies with your crisis management plan, IT recovery plan and business unit response plans. We help you create comprehensive, usable steps so you can manage a crisis quickly and cost effectively, bring your IT systems online, and restore your critical business operations. This multidisciplinary approach also encompasses proven risk management and security practices. The anticipated result is a comprehensive resilience program that is designed to prepare your organization to act if disaster strikes.

In an emergency situation, time is your scarcest resource. There may not be time to search for the most recent backup, to process today's payment from your largest customer, or to compile your employees' home phone numbers. Your staff and their intellectual capital may not be available.