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Business process outsourcing: News stories
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Updated 01 Jun 2009
Updated 01 Apr 2009

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IBM scores high in Forrester report

Forrester evaluates leading global IT infrastructure outsourcing service providers across 31 criteria and finds that "IBM had the strongest overall score.."

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IDC Customer Survey Ranks IBM #1 BPO Provider in U.S.

Excerpt from "IDC Customer Needs and Strategies Report"

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How are BPO providers bringing innovation to customer relationships?

"Shared Services News" June 2009 interviews John Lutz, IBM General Manager of Managed Business Process Services

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