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Business process outsourcing: Literature
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How Outsourcing Finance & Administration processes can enable rapid results in an economic crisis
Updated 01 Sep 2009
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IBM Managed Business Process Services
Updated 01 Jun 2009
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IDC Customer Survey Ranks IBM #1 BPO Provider in U.S.

Excerpt from "IDC Customer Needs and Strategies Report"

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IBM scores high in Forrester report

Forrester evaluates leading global IT infrastructure outsourcing service providers across 31 criteria and finds that "IBM had the strongest overall score.."

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